Customer Experience Specialist - Part-Time

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance

Saturday Help Needed!

Who We Are
At Northside Auto Sales, we do things differently.

We’re not a high-pressure dealership. We’re a process-driven, team-oriented environment focused on delivering a great customer experience first —because when the experience is right, the sales follow naturally.

We’ve built a reputation for:

• A laid-back, professional buying experience
• Aggressively priced inventory sourced directly from private sellers 
• A team-first culture where everyone contributes to the win 

We’re growing—and we’re looking for the right person to grow with us.

What This Role Really Is
This is not a traditional “salesperson” role .

As a Customer Experience Specialist , your job is to:

• Create a great first impression 
• Guide the customer through the early stages of the buying process 
• Build trust, gather information, and set the deal up for success 

You are the foundation of the sale .

You are not responsible for closing the deal alone —we work as a team. Once the customer is ready, you’ll transition them to a manager to finalize everything.

What You’ll Do

• Greet and welcome customers in a friendly, professional manner 
• Build rapport and create a comfortable, low-pressure experience 
• Learn about the customer’s needs using our proven process 
• Help customers select and test drive the right vehicle 
• Present initial pricing and guide the early steps of the deal 
• Collect credit applications and key information 
• Set proper expectations and “plant seeds” for a smooth close 
• Follow up with customers and stay engaged throughout the process 
• Generate your own opportunities using the tools we provide 
• Work as part of a team to maximize results 

What We’re Looking For
You don’t need automotive experience—we’ll train you.

We’re looking for people who are:

• Outgoing and personable – you enjoy talking to people 
• Coachable – open to learning and following a process 
• Self-motivated – you take ownership of your results 
• Team-oriented – you care about the group’s success, not just your own 
• Reliable and consistent – you show up and do the work 

Requirements:

• Valid driver’s license 
• Basic computer skills 
• Professional appearance and communication 

Why Northside

• Paid training with a clear, proven process
• No high-pressure sales environment
• Strong lead flow + tools to generate your own business
• Clear path for advancement (we promote from within) 
• Team-based selling model (you’re not on an island) 
• Work in a business that values:
  • Adaptability 
  • Composed Urgency
  • Grit
  • Kind Candor 
  • 5-Star Impressions

Benefits

• Health Insurance 
• On-going Training 
• Employee Discounts on parts, labor and vehicles
• Advancement Opportunities 
• Emergency 'bring your kids to work' days

Schedule

• Saturdays Mandatory
• Closed Sundays
• In-person position 

The Opportunity
This role is designed for someone who wants to:

• Learn a valuable skillset 
• Be part of a growing, process-driven dealership 
• Earn strong income without a high-pressure environment 
• Build a long-term career in automotive 

We’re not just hiring for today—we’re developing future leaders.

Ready to Join the Team?
If you’re motivated, coachable, and ready to grow, we’d love to meet you.

Apply today and start building your future with Northside Auto Sales.