System Engineer

Get AI-powered advice on this job and more exclusive features. Local Candidates only - Clearwater / Tampa Bay, Florida NCP engineering, Inc., the leading independent software vendor of remote access solutions, is looking for a highly driven, self-motivated individual to join the team at its location in Clearwater, Florida. NCP engineering, Inc. is seeking a System Engineer to join our System Engineering and Help Desk team. In this role you will be responsible for deploying, operating, and maintaining our remote access VPN products and solutions for our customers primarily in 'the Americas'. Successful candidates will have a strong systems/network administration background, razor-sharp troubleshooting skills, empathetic and excellent communication skills, and the desire to employ these skills in a fast-paced, dynamic environment. Responsibilities Provide second- and third-level help desk support to our customers Work with resellers, partners, and customers to maintain and drive NCP solution fixes Assist in the deployment and rollout of NCP solutions for new customers Work closely with the product development team to solve problems and improve product-line features Offer systems engineering and administration expertise to the larger NCP organization Qualifications (Required) Advanced technical knowledge of network architectures, end-user platforms and all modern operating systems Expertise in network protocols, routing, and firewall management Expertise in VPN (IPsec, SSL VPN), DNS, DHCP and PKI At least one year of experience as a network administrator or equivalent Well-developed interpersonal, communication (oral & written English), good customer service skills Ability to collaborate effectively with staff and end users, at all levels Ability to work on multiple projects simultaneously Self initiative to follow through until issues are resolved to the satisfaction of our users Analytical and problem-solving abilities Result oriented, metrics driven, and capable of working in a fast paced, changing environment Be willing to participate in trade shows Strong team player Be willing to travel (long distance, and when necessary, for a week or more) Qualifications (Preferred) A solid understanding of industry standards and best practices related to network architecture Advanced hands-on software and hardware troubleshooting experience Ability to prioritize, take initiative and make decisions, and execute tasks in an ever-changing environment Proven ability to meet deadlines and maintain quality standards Ability to work effectively with other support staff members and teams Self-motivated and directed Care and attention to detail Scripting knowledge is a plus We offer Premium software solutions in security and networking Technological leadership Friendly work environment Contact person Please send your application, including cover letter, resume, and any relevant qualifications, to: Phone: View phone number on click.appcast.io Internet: E-Mail: View email address on click.appcast.io Mailing address Clearwater, FL 33764 Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service and Information Technology Industries Computer and Network Security Referrals increase your chances of interviewing at NCP engineering Inc. by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new System Engineer jobs in Clearwater, FL . Uncleared Sr. Systems Engineer - R10185514 Tampa, FL $130,500.00-$195,700.00 1 week ago Protection and Relaying Project Engineer * Operations Domain Support Engineer Exercise Lead (SE) Contracting Specialist / PD2 System Administrator Sr. Systems Administrator/Task Lead/Manager Tampa, FL $102,000.00-$138,000.00 2 weeks ago Sr. Systems Engineer / Tech Services Director Operations Domain Support Engineer Master Trainer (SE) Tampa, FL $93,500.00-$196,500.00 2 months ago Experienced Software Engineer Java / Python (Full Stack or Back End) St. Petersburg, FL $82,000.00-$164,000.00 1 week ago Tampa, FL $68,187.00-$112,509.00 2 weeks ago Tampa, FL $130,500.00-$195,700.00 6 days ago Sr Staff Cyber Systems Engineer – Active TS/SCI Clearance - R10199392 Tampa, FL $178,600.00-$268,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr