Care Manager

A Direct Support Professional works with clients in a residential treatment setting and is responsible for ensuring that those portions of the treatment plan, which deal with day-to-day and independent living skills, are implemented. Acting as a positive role model and providing therapeutic services, the Direct Support Professional is charged with the fundamental responsibility of the client's health and safety.


KEY ESSENTIAL FUNCTIONS:
Responsible for day by day care of the clients in the program including supervision of personal hygiene, social guidance, use of leisure time, and food planning and preparation.
Develop, supervise and run activity sessions
Accompany clients on trips and outings and supervise activities
May be called upon to work one on one with a client who is displaying significant stress or assist with management issues as they relate to clients.
Accompany the client to medical, social or other necessary appointments
Shares their experience and observation of the client under care with the treatment team and immediately brings to the attention of the supervisor any unusual issues
May be required to cook/prepare meals for residents within their division
Other assigned duties as assigned


Team Process:
Participates in weekly team meetings
Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings
Documentation:
Completes regular and timely documentation of all resident interactions, including progress and informational notes in the respective electronic records
Coordinate and collaborate with the multidisciplinary team
Complete incident reports as appropriate following an incident


CORE COMPETENCIES:
Willingness to work with residents living with the impact of trauma and experience mental health challenges
Compassion and respect for vulnerable individuals
Patience and understanding for the sometimes slow process of stabilization and recovery
Excellent youth engagement skills
Strong verbal and written communication skills
Attention to detail


EDUCATIONAL / TRAINING REQUIREMENTS:
High School diploma or Equivalency is required.
Driver's License preferred but not required in all programs.


COMPUTER SKILLS REQUIREMENTS:
Working knowledge of Microsoft Office, Outlook and Word
Aptitude for learning new systems and application software


WORK ENVIRONMENT / PHYSICAL EFFORT:
Travel in the community with residents utilizing agency vehicle if cleared to do so.
Engage in physical activities with the residents


VISUAL AND MANUAL DEXTERITY:
The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation.