Assistant Service Manager

High Acres, 5111 Ball Rd, Syracuse, New York, United States of America Job Description Posted Monday, August 10, 2026 at 4:00 AM Advance your maintenance career with Morgan Properties — Where Growth and Opportunity Await! Now hiring an Assistant Service Manager! NOW OFFERING $1500 SIGN ON BONUS! We are seeking an Assistant Service Manager with a “Whatever It Takes” approach to join our team! In this full-time role, you will primarily support High Acres while also providing support across Meadows, Canal Crossing, and Steeplechase as needed. This position is ideal for a strong maintenance professional who can balance leadership with hands-on support while partnering closely with the Service Manager to ensure our communities meet company standards and applicable laws. As the Assistant Service Manager, you will help to: Manage, develop, and mentor the team in diagnosing problems and making repairs. Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, preventative maintenance, carpentry, exterior structure, and appliance repair. Support the Service Manager with day-to-day maintenance operations while maintaining a strong team-first mentality. Be accountable for establishing and preparing a 24-hour on-call schedule for your team. Manage and organize inventory of all maintenance materials. Establish an on-call schedule, preventative maintenance schedule, make-ready schedule, and general work order schedule for the team. Regularly inspect community buildings, including vacant units. Provide support across multiple communities within the regional portfolio when needed. Complete tasks assigned by the Service Manager. Compensation & Incentives: Base Pay: $25.00- $26.00 per hour $1500 sign on bonus Up to 50% Rent Discount Property Staff Shared Renewal Commissions On-Call Appreciation: $15/day for holding the on-call phone Medical, Dental, and Vision Benefits 401(k) Retirement Plan with Company Match Generous Paid Time Off, including 10 holidays per year and sick leave Monday – Friday: 8 AM- 4:30 PM Paid rotating on-call (participation required) Must be available and prepared for emergency events Schedule subject to change based on business need What we’ll expect from you: Active and valid driver’s license and personal vehicle. HVAC certification required; EPA/CFC certification strongly preferred. One-year certificate, 2–4 years of related experience, or equivalent education and experience. #AC6234 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. High Acres, 5111 Ball Rd, Syracuse, New York, United States of America #J-18808-Ljbffr