Family Care Coordinator

Description

Position Summary:

The Family Care Coordinator is responsible for intensive case management, including classroom support and home visits, of children and families enrolled in the program. This role participates in recruitment and enrollment, screenings, care planning, classroom support, parent coaching, and connecting children and families with resources and services.

Responsibilities:

Facilitate enrollment into the program with caregivers and child.

• Observe the parent-child interaction during intake and in the classroom.
• Complete enrollment paperwork including designated screening forms.
• Collaborate with transportation and classroom staff.

Provide ongoing case management and manage a caseload of children and families.

• Provide home visits with parents of enrolled children at least monthly to address family needs, positive parenting skills, and behavior planning consistent with the classroom and Family Care Plan..
• Coach caregivers on responsive parenting, child development, and social-emotional learning.
• Maintain consistent communication with families to monitor progress and provide ongoing support.
• Monitor family's need for transportation and communicate with transportation liaison and document in child record.
• Support implementation of individualized behavior support strategies within classroom and home settings.
• Provide classroom observations and support; follow up with classroom staff regarding interventions, children's progress or concerns, and family needs.
• Make referrals to community services whenever necessary.
• Maintain a caseload of 15-20 families.

Arrange multidisciplinary (MDT) meetings with parents, sources of referrals and allied service providers to establish a care plan for the child.

• Attend MDT meetings every 90 days to review the care plan including progress and new or ongoing needs..
• Ensure informal supports, schools, and allied services providers are included in the MDT.

Complete all documentation according to agency policy and required by the contract.

• Document all home visits, community meetings, MDT meetings and other contracts on calendar daily
• Complete documentation within 48 hours of scheduled visits
• Keep ELMS/Documentation tracker updated, as required
• Attend and plan for transition meetings in conjunction with Mental Health Consultant upon families approach and exit from ECLIPSE
• Document all phone calls, case notes, contacts with allied service providers and other treatment information in the electronic record according to the ECLIPSE policies and procedures.
• Maintain communication with assigned social workers and referral sources regarding progress and concerns.
• Follow up with classroom staff to make sure objective assessments are completed and scored on time.
• Meet productivity standards of 50% of time in direct face-to-face services including home visits, multidisciplinary team meetings, case management, classroom observations, etc.
• Maintain confidentiality according to HIPAA and FERPA in all aspects of the program

Actively participate in team operations and supervision

• Communicate directly with supervisor for any questions or concerns regarding program design/implementation, job requirements, behavior interventions, training or general program needs.
• Attend and participate in staff meetings, trainings, and individual and group supervision
• Staff cases that require team coordination or therapeutic input with Mental Health Consultant and/or Program Manager, as needed
• Organize and participate in family events, support groups, and parent meetings

Perform other duties as assigned

Qualifications

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time. In addition, approximately 40% of the time may include lifting and carrying children, moving quickly around the room to maintain appropriate supervision and safety and sitting on the floor or in small chairs with the group.

Non-physical Requirements:

Education

• Bachelor's degree in education, human development, family support, social work, psychology, or a related human service field required

Experience

• 2 years' experience working with caregivers and at-risk children preferred

Special Skills

• Bilingual/Biliterate in English & Spanish required
• Possess strong behavioral management skills
• Possess good verbal and written communication skills
• Knowledge of child abuse and neglect issues, home visiting, parenting skills training, mental health and community resources.
• Ability to work independently and as a team member
• Ability to represent the agency in a professional manner within the community
• Ability to work in a collaborative manner with referral sources and team members
• Basic computer proficiency

Licensure, Registration, Certification

• Registered Agency Affiliated Counselor credential
• Willing to obtain endorsement through Center for Early Relational Health as Infant Family Associate or Early Childhood Family Associate, or higher
• Complete Mandated Reporter training upon hire
• First Aid/CPR, Bloodborne Pathogens and HIV training upon hire
• Valid driver's license and minimum required liability insurance for WA State.
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Employment Conditional Upon:

• Being cleared by criminal background check and fingerprinting when required

Work Schedule: Monday-Friday 8:00am-5:00pm plus flexibility for after-hours appointments to meet the needs of the families served Wage Range: $25.00 - $29.00 per hour, depending experience

Benefits:

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.

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