(USA) Stocking 2 Coach, Non-Complex, Management

(USA) Stocking 2 Coach, Non-Complex, Management 21400 Perry Ave, Big Rapids, MI 49307-9262 Position Summary Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing and assisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring and ensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area. Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices. Respects the Individual, embraces differences in people, cultures, ideas and experiences creating a workplace where associates feel seen supported and connected through a culture of belonging creating opportunities for all associates to thrive and perform, builds high-performing teams, works collaboratively, builds strong and trusting relationships, communicates with impact energy and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent, recognizes others contributions and accomplishments, and acts with integrity. Minimum Qualifications 2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition and have state specific requirements, current state issued Certificate of Eligibility may be required. Associates are required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.). Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including responsibility of performance management, mentoring, hiring, and firing. State Pay Differential Additional differential to meet legislative requirements, where applicable. Benefits you’ll enjoy Discount Card – 10% off most regular‑priced items and fresh produce in‑store and on select items at Walmart.com after 90 days of employment. Live Better U – 100% covered tuition and books for over 60 programs to earn degrees or in‑demand skills certificates. Medical, dental, vision, and wellness programs for you and your family. Access to mental health resources and assistance programs. Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals. Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits: short‑term and long‑term disability, company‑paid life insurance, Military Leave Pay, adoption and surrogacy expense reimbursement. Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment. #J-18808-Ljbffr Walmart