Compliance and Quality Control Administrator

Compliance & Quality Control Admin

Support Compliance, Strengthen Loan Quality, and Help Improve the Mortgage Process

MegaStar Financial is a well-established nationwide mortgage lender with over 25 years of experience helping borrowers achieve their homeownership goals. We are seeking a detail-oriented Compliance & Quality Control Admin to support our corporate mortgage operations team.

In this role, you will help ensure residential mortgage loans meet applicable regulatory requirements, company standards, and quality expectations. You will conduct compliance and quality control reviews, monitor loan data and documentation, support regulatory training, identify trends and potential risks, and work across departments to help improve processes and reduce recurring errors.

The ideal candidate combines mortgage knowledge with strong analytical skills, attention to detail, and an interest in compliance, technology, and continuous improvement.

What You'll Do

Compliance & Quality Control

• Review mortgage loans during pre-funding and post-closing for accuracy, completeness, and compliance with applicable federal and state requirements.

• Perform assigned compliance and quality control reviews, including specialized reviews required by the company, agencies, investors, or regulators.

• Document findings, deficiencies, responses, and corrective actions, and work with applicable departments to resolve identified issues.

• Support internal and external audits, QC responses, and vendor or third-party quality reviews by gathering and organizing required documentation.

• Assist with monitoring requirements related to TILA, RESPA, TRID, ECOA, FCRA, HMDA, Fair Lending, and other applicable mortgage regulations.

Data Quality, Reporting & Corrective Action

• Review and validate HMDA and other loan data for completeness, accuracy, and potential exceptions.

• Track compliance and QC findings and assist with preparing management reports and summaries.

• Identify recurring errors, trends, and areas of potential risk and escalate material or recurring concerns as appropriate.

• Track corrective actions and help identify when findings may require process changes, system updates, or additional employee training.

Regulatory Training

• Coordinate and administer required regulatory compliance training, including scheduling, distribution, completion tracking, and recordkeeping.

• Assist with developing and maintaining training materials, presentations, quizzes, and employee communications.

• Research regulatory requirements and coordinate with Compliance leadership and subject-matter experts to keep training content current.

• Incorporate recurring compliance and QC findings into future training and education initiatives.

Regulatory, Systems & Process Improvement

• Monitor changes to federal and state mortgage requirements and assist with evaluating operational impacts.

• Support updates to procedures, checklists, training materials, workflows, and internal documentation when requirements change.

• Monitor loan origination system functionality and workflows for potential compliance or data-quality concerns.

• Participate in system and workflow testing and help identify opportunities to improve reporting, automation, controls, and operational efficiency.

• Support the responsible use of technology and AI-enabled tools to improve accuracy and consistency.

Marketing Compliance

• Assist with reviewing mortgage marketing and advertising materials for regulatory, licensing, disclosure, and product accuracy before distribution.

• Coordinate potential compliance concerns with the appropriate Compliance or business teams before materials are released.

What You'll Bring

• 2+ years of experience in mortgage lending, mortgage operations, banking, compliance, quality control, or a related professional environment preferred.

• Experience with an Independent Mortgage Bank preferred.

• Understanding of the residential mortgage process from application through closing and post-closing.

• Familiarity with federal and state mortgage lending requirements, including TILA, RESPA, TRID, ECOA, FCRA, HMDA, and Fair Lending.

• Experience reviewing mortgage loan files, disclosures, documentation, or loan data for accuracy and completeness.

• Strong analytical, problem-solving, organizational, and attention-to-detail skills.

• Ability to clearly document findings, manage multiple priorities, and communicate effectively across departments.

• Ability to work independently while maintaining appropriate confidentiality of borrower and company information.

• Proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.

• • Experience with mortgage loan origination systems, compliance tools, QC systems, reporting tools, automation, or AI-enabled technology preferred.

Benefits

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off