Dispatcher

Shift: Nights & Weekends (2:30pm - 11:00pm) Responsibilities Answer phones in a timely, friendly, and professional manner. Dispatch calls for service based on skills needed, driver proximity, and type of service vehicle required. Complete shift reports accurately and on time. Exchange information with other dispatchers through email, messaging, etc. Maintain cleanliness of front offices. Use GPS tools to track the location of company vehicles to aid in prompt service and document progress or delays. Perform other duties as assigned. Requirements Excellent customer service skills. Ability to handle multiple tasks efficiently. Strong communication skills, both verbal and written. Familiarity with GPS tools and tracking systems. Ability to work nights and weekends. Desired Previous experience in dispatching or customer service roles. Knowledge of the San Francisco Peninsula & Bay Area. Ability to work well in a fast-paced environment. Strong organizational skills. Why Work with Action Towing? Competitive pay and benefits. Commitment to employee career development. Training and career development opportunities for dedicated employees. A supportive, family-owned and operated company with over 30 years of service. About Us Action Towing and Great America Towing are full-service towing and roadside assistance providers. We use the latest, high-tech equipment operated by experienced and well-trained operators to meet all service needs. Our mission is to deliver unique and quality services, ensuring total customer satisfaction. Equal Opportunity Employer Our company does not discriminate based on race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other category set forth in federal or state regulations. #J-18808-Ljbffr Action Towing/Great America Towing