Operations Manager

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off (vacation, holidays and flextime), a wellness program, referral bonus, tuition reimbursement and more. ABOUT MICROBAC Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries. With over 50 years of trusted, analytical and measurement experience, we serve our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. As a privately held third‑party testing company, we are committed to safety, quality, and compliance, offering a diverse work portfolio with broad accreditation across the environmental, food and nutrition, and life science markets. JOB SUMMARY Microbac is seeking an experienced leader to stabilize and drive performance across laboratory operations. This role is ideal for a confident people manager who can lead through change, build accountability, and develop high‑performing teams in a fast‑paced, high‑demand environment. The Operations Manager will be responsible for leading department managers and supervisors, ensuring clear expectations, consistent execution, and a culture of ownership across the site. The individual will partner closely with leadership to prioritize work, remove obstacles, and ensure critical operations continue to run smoothly. While laboratory experience is valuable, success in this role will be driven by leadership capability, sound decision‑making, and the ability to manage and develop teams effectively. Essential Functions Oversee and coordinate daily laboratory operations to ensure efficiency, consistency, and adherence to established procedures. Lead, develop, and manage Department Leads (Client Services, Food Department Managers, Environmental Department Managers), promoting high accountability and high performance. Plan and allocate resources, including personnel, scheduling, and workflow management. Monitor workflow capacity and adjust staffing or priorities to meet demand. Identify and implement process improvements to enhance team collaboration and operational effectiveness. Establish and maintain standard operating procedures (SOPs) in alignment with organizational goals. Ensure compliance with organizational policies, safety standards, and regulatory requirements. Monitor performance metrics, analyze trends, and implement corrective actions as needed. Serve as a primary point of contact for clients regarding operational matters, ensuring clear communication, timely updates, and a high level of service. Oversee inventory, equipment utilization, and supply chain coordination to prevent disruptions. Oversee facility maintenance: schedule repairs and preventative maintenance appointments for the facility and lab equipment. Assist all departments as needed, including Client Services, Field Services, and Testing Departments. Drive a culture of continuous improvement, accountability, and operational excellence. Address and resolve operational issues promptly, minimizing impact to productivity and timelines. Minimum Qualifications Demonstrated experience in operations management, team leadership, or a related field. Bachelor's degree in a chemical, environmental, biological, or related field. Previous experience in a laboratory setting required. Basic knowledge of principles, terminology, practices, techniques, and instrumentation commonly used in a laboratory setting. Strong problem‑solving skills with attention to detail. Ability to manage multiple priorities in a structured, deadline‑driven environment. Effective communication and interpersonal skills. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Physical Requirements: Regular use of hands to finger, handle, or feel objects, tools; occasional standing, walking, and sitting. Occasional lifting or moving of up to 25 pounds. Specific vision abilities required include color vision and depth perception. Working Conditions: General office environment. Noise level usually moderate. OTHER This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at‑will. Microbac promotes a drug‑free, alcohol‑free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment. #J-18808-Ljbffr