Luxury Pool Service Repair Technician

Make a Splash in Your Career with Us!Aqua Blue Pools is looking for talented and motivated individuals to join our Service Repair Team! This is a full-time, year-round position with great pay, benefits, and the opportunity to work with a team that values integrity, customer service, and having a great time while getting the job done right!If you're a hands-on problem solver who enjoys working outdoors, tackling challenges, and ensuring happy customers, we'd love to meet you!Why You'll Love This JobEarn $22-$25 per hour (based on experience)Company truck provided during work hoursPaid training – We'll teach you the skills you need to succeed!Opportunities for growth within our company. When you do well, we do well. Great employees are recognized and can grow with us!Work in the great outdoors – no office cubicles here!Be part of a team that supports each other and takes pride in their workWhat You'll Be Doing – Your Day in the Life of a Service Repair TechnicianThis isn't just another job—it's a hands-on career where you'll diagnose, repair, and ensure customer satisfaction while working with a top-notch team. Your day-to-day responsibilities will include:Diagnosing & Repairing Pool EquipmentTroubleshoot, repair, and install pool equipment such as filters, pumps, heaters, timers, and High End Pool Automation systemsPerform routine maintenance and inspections to prevent breakdownsHandle warranty service and repairs, following company proceduresCustomer Service & CommunicationBe the face of Aqua Blue Pools! Provide professional and courteous service to customers, ensuring their questions are answeredCommunicate with customers before and after service visits to set expectations and explain the work performedIdentify and recommend additional services as needed to keep pools running at their bestEnsure every customer is left happy and confident in their pool's conditionDocumentation & ReportingKeep detailed records of all work performed, including repairs, parts used, and follow-up needsTake before-and-after photos of equipment and site conditions for documentation (and customer peace of mind)Update work orders daily, ensuring jobs are marked completed, rescheduled, or requiring follow-upInventory & Equipment ManagementPerform daily truck inventory checks to ensure you have the right tools and parts before heading outRemove and document warranty items and ensure proper inventory trackingSign out and return parts/tools used on each job to maintain accurate invoicing and stock levelsProblem Solving & EscalationIf a job requires additional expertise, escalate it to the Service Coordinator or Service ManagerWork efficiently while ensuring quality craftsmanship —we want it done right the first time!Participate in training sessions to stay up to date on new equipment and industry best practicesTeamwork & Daily OperationsAttend morning meetings to review job assignments and discuss key updatesMaintain open communication with the Service Coordinator and warehouse team throughout the dayFollow the Service Customer Journey SOP to provide a consistent, high-quality experienceWhat We're Looking For23 years of age, South Carolina Driver's License with a clean driving recordHigh School Diploma or GEDAbility to lift heavy equipment, bend, and stand for long periods (you'll be getting a workout!)A great attitude and a willingness to learn—HVAC knowledge is a plus, but not required!Why Aqua Blue?At Aqua Blue Pools, we do more than just build and maintain pools—we create exceptional experiences for our customers and team members. Our Values are what sets us apart:Optimism & Resilience: We tackle challenges with a positive mindset and never settle for anything less than the best. Integrity & Trust: We do what we say we'll do—no shortcuts, no excuses. Exceeding Expectations: Our goal isn't just customer satisfaction—it's customer delight! Ownership & Initiative: We empower our team to take charge, make decisions, and take pride in their work. Diverse Perspectives: We welcome new ideas and perspectives—your voice matters here!When you join Aqua Blue Pools, you're not just another employee—you're family. We take care of our people, and we have a great time doing it!Perks & BenefitsHealth, dental, and vision insurance after 90 days401K retirement planPaid vacation and holidaysMaternity & Paternity LeaveCareer development & training opportunitiesReady to Dive In?If you're ready to join a dynamic team, learn new skills, and grow in a hands-on, rewarding career, apply today!Aqua Blue Pools is a local, family-owned company serving the Lowcountry since 1991. Based in Hollywood, SC, we proudly serve customers on the coast of SC.Apply now and start your journey with Aqua Blue Pools!This position requires the ability to perform physical tasks associated with construction and/or service work that involves frequent heavy lifting, repetitive motion, prolonged standing, walking, and bending in outdoor working environments. Applicants must be able to safely perform these essential duties with or without reasonable accommodations.