Warehouse Associate

Warehouse Associate

The Warehouse Associate position is a hands-on role responsible for material movements within the warehouse including, but not limited to, incoming deliveries, stocking materials, staging materials for upcoming projects, delivery/shipping activities, and inventory counts/accuracy. The Warehouse Associate will ensure the warehouse is always kept clean and organized. This individual must be able to operate a forklift, move inventory, possess strong organizational skills, and demonstrate a team player mentality.

Role and Responsibilities:

• Adheres to all company rules, guidelines, SOPs, and work instructions.
• Maintains a clean well-organized warehouse that is representative of an industry-leading supplier.
• Receives items utilizing a 3-way match process verifying packing slip, physical product, and purchase order.
• Accurately processed receipt transactions and allocations within the ERP System.
• Ensure items are correctly stocked physically and systematically in the correct bin locations.
• Process shipments/transfers in the Epicor P21 System and process within the logistics provider systems.
• Assist walk-in customers in identifying the appropriate products and solutions for their requirements.
• Creates customer orders in the Epicor P21 system for walk-in customers/front counter sales.
• Processes customer returns (RMAs) according to the established business processes/guidelines.
• Performs daily cycle counts and participates within the quarterly physical inventory count process.
• Performs kitting and hand assembly of pipe stack kits for ease of use for customers/field team.
• Safely utilizes warehouse equipment (i.e., banding equipment, cutting tools, stairs, forklifts).
• Ability to exhibit and maintain a helpful, friendly, positive attitude even during stressful situations.
• Perform any other duties or assignments as directed by Management.

Qualifications and Education Requirements:

Competencies:

• Fluent reading, writing, and speaking of the English language
• Proficiency with Microsoft Office applications (Word, Excel, Outlook)
• Experience with ERP/accounting software (Epicor Prophet 21, QuickBooks, FreshBooks, or similar)
• Ability to operate a forklift safely and effectively
• Strong organizational skills with the ability to prioritize and manage multiple tasks

Education, Experience, Certifications:

• High School Diploma (or equivalent).
• Associate degree (or equivalent) in logistics, business, or supply chain management preferred.
• Ability to fluently read, write, and speak the English language.
• 3-5 years of warehouse management experience. (Preferred)
• Experience and proficiency within Epicor Prophet 21. (Preferred)

Hours/Shift:

• Day Shift
• Monday to Friday
• Available to work extended hours as needed

Work Setting/Location:

• In-Person
• Warehouse Environment

Physical Requirements:

• Ability to work within a warehouse with various temperature ranges throughout the year.
• Ability to (visually read small print) speak and hear clearly in English while communicating with customers, staff, and management.