Operations Manager

WELCOME TO GENERAL INSULATION CO.’S CAREER PAGE! Discover the latest employment opportunities at GIC listed below. Click on the job title to learn more about joining our team and building a successful career in a growing industry! Current Open Positions Operations Manager General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately‑held mechanical insulation distributor in North America. As a family‑owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our team! ESSENTIAL JOB FUNCTIONS: Report to the Regional Vice President (RVP). Oversee all aspects of customer service. Assist in hiring, training, and coaching all outside sales and inside branch personnel in collaboration with Human Resources. Collaborate with the RVP and Regional Sales Manager (RSM) to establish quarterly budgets, sales quotas, and KPIs. Work with RSM and sales team to create and implement 90‑day sales and marketing plans. Ensure sales staff maintain up‑to‑date customer records through the Company CRM. Develop strong relationships with vendors to provide accurate market conditions and ensure competitive pricing; communicate with RVP and RSM regarding changes in market conditions. Maintain up‑to‑date records of competitive activities. Oversee customer quotes and conduct bid follow‑up. Develop customer relationships by participating in after‑hours customer entertainment activities. Proactively handle customer issues and challenges. Train and become a subject matter expert on GIC products. Manage branch employees alongside the RVP and RSM. Assist in all aspects of branch operations and sales activities as needed. Perform additional functions (essential or otherwise) which may be assigned. Candidate Requirements: Associates degree preferred (not required) and/or 2+ years of proven work experience in wholesale distribution. Leadership skills and ability to manage staff. Excellent communication skills. Strong decision‑making and problem‑solving skills. Expertise in warehouse and inventory management. Proficient with computer systems and technology. Must be able to lift, push, and pull up to 40 pounds. SPECIAL REQUIREMENTS: Must be at least 18 years of age and have a valid driver’s license. Must be willing to work odd hours, including evenings, weekends, and holidays. Must be comfortable with change, possess an entrepreneurial spirit, and have the ability to think outside the box. WHAT WE OFFER: Health: Medical, vision, and dental benefits as well as voluntary benefits that cover you and your family. Future: 401(k) plan to help you save for the future. Time Off: Paid time off with flexibility for a healthier work‑life balance. Environment: Inclusive workplace with continuous learning and growth opportunities. General Insulation is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Details Location: Rochester, NY Employment Type: Full‑Time Salary: $60,000 – $70,000 per year Skill Level: Associate Apply Contact & Apply Interested in working for GIC? Submit your resume and we will contact you when a position opens that fits your qualifications. Contact Kelly Nessralla, GIC Recruiting Manager: View phone number on click.appcast.io | View email address on click.appcast.io Company Description General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, Firestop products, and associated construction supplies. It is the largest privately‑held mechanical insulation distributor in North America. As a family‑owned company, we have built our business by providing the highest quality products and superior service to our customers. Founded in 1927, we have expanded to 50+ branch locations across the United States and Canada. Benefits Overview General Insulation offers a wide array of benefits including Medical, Dental, Vision, 401K, Life Insurance, Long‑Term Disability, Short‑Term Disability, Health Savings Accounts, Tuition Reimbursement and more. All employees who enroll in a medical plan are also enrolled in an employer‑sponsored Life Insurance Policy. Join Our Team Today! We foster an environment that promotes learning, growth and success for all our employees. We work as a team to nurture and teach our employees so they can grow, evolve and reach their full potential. We seek candidates who are dedicated, talented and driven; they always push forward, seek innovation, and are on a quest for self‑improvement. Investing in our employees has enabled us to develop great leaders and, for over ninety years, become the industry’s distributor of choice. #J-18808-Ljbffr