SAP Analyst

Agency Office of the State Controller Division OSC Information Technology Job Classification Title State HRIS Analyst III (NS) Position Number 60087204 Grade DT09 About Us The State Controller serves as an independent resource to protect the financial integrity of the State and to promote accountability in an objective and efficient manner through its accounting, disbursing, payroll, internal controls, data management, eCommerce, and financial reporting systems that serve state agencies, employees, and the public. The foundational principles of the office are Integrity/Ethics, Objectivity, and Accountability. OSC’s overall goals are to optimize operational execution, manage risk effectively and efficiently, and foster a high-performance culture. OSC will provide excellent customer service while achieving those goals. Description of Work Please Note: OSC does not use 3rd parties to conduct job interviews. OSC is interested in every qualified candidate who is eligible to work in the United States. However, we cannot sponsor visas at this time. Successful candidate will be subject to a criminal background check. The mission of the Office of the State Controller (OSC) is to protect the financial integrity of the State and promote accountability in an objective and efficient manner. NOTE: This job posting will close at 11:59 p.m. the night before the closing date. Salary Range for Pay Grade DT09: $81,504 - $122,256 (Actual salary will be based on experience of selected candidate and availability of funds for this position). This is technical and analytical work requiring extensive knowledge to design, develop, and/or support the business logic within the enterprise SAP Integrated HR-Payroll system. This position focuses heavily on Time Management configuration and processes. This position is responsible for ensuring that the Time Management configuration adheres to the state’s business requirements and policies and that highly complex issues which often impact employee pay are addressed in a timely manner. New functionality added or corrections to existing configuration require deep analytical work and the ability to understand and make modifications to the complex branches of logic within the configuration using proprietary SAP functions and language commands. This position focuses heavily on testing the configuration and processing logic before changes are implemented in a production environment. This position manages projects related to the Time Management area, often coordinating work efforts of other functional analysts, developers and security analysts to ensure timely and successful project completion. This position also analyzes and suggests solutions for integration with other modules including FI/CO, Personnel Administration, Organizational Management, Benefits, Payroll, Employee Self Service, Manager Self Service and Fiori/Mobile. Duties Include Systems Analysis - This position analyzes requirements to support moderate to high complexity changes, including state or federal policies/laws that affect Integrated HR-Payroll system processing. Assess user needs through discussions with agency stakeholders, BEST Shared Services Center, and other functional analysts. Investigates issues to determine if corrections are needed. Examine current functionality and perform gap analysis to determine whether the requirements can be met with existing set-up and system capabilities, or whether additional configuration and enhanced capabilities are required. Solution Design - Design solutions for moderate to high complexity issues brought forward by business owners. Determine whether solutions can be provided by configuration alone, or whether custom program(s) need to be developed. Consultation with business owner is required, including an analysis of the pros and cons of various solutions and recommendations as to which solution best meets business needs. Once the solutions are designed, project plans are developed and implemented. This position independently manages projects with thorough knowledge of state government timelines and approval processes. This position makes recommendations to management for approval/disapproval, makes assignments as required to affected teams (BI, Development, Security, Basis), develops detailed functional specifications for custom programs, interfaces, forms, reports and Employee Self Service/ Manager Self Service functionality, outlining business requirements and specifying technical details. Close work with developers is required to fully define requirements, test and implement solutions, and document changes. Part of the solution design also entails communicating change/enhancement process steps. System configuration - Configure the SAP system to implement approved moderate to highly complex solutions while following the established change control processes. Perform configuration to support North Carolina business processes, laws and policies, as well as enhancements and defect repair to the existing implementation. Ensure all configuration changes are properly documented and communicated to impacted areas. Testing - Test functionality to ensure it is working as designed. Develop thorough test plans and execute the test plans, leading and directing testing efforts of other analysts as needed. Participate in the development and testing of security structures. Work with other teams to ensure integration between system and business processes. Test the software on any system patching activities, hardware refresh activities, major release projects, etc. Utilize 3rd party software to execute payroll or time quota comparison tests when required, and to migrate test data into the Development environment. Facilitate user acceptance testing with BEST Shared Services Center. Support – Provide support to BEST Shared Services Center, as needed, to ensure that processes run successfully, errors are resolved, interfaces are executed, and configuration issues are identified. Answers questions and resolves issues submitted via the BEST Shared Services Center and escalated to Functional Production Support. This position serves as a technical resource and performs advanced troubleshooting to determine the root cause and solution for complex issues and has a deep understanding of the tight integration between SAP modules. This position works closely with the BEST Shared Services Center managers to discuss issues and prioritize projects. This position also provides support by developing Business Process Procedure documentation, Job Aides, other documentation, and providing input into the training performance measures and deliverables (e.g., training curriculum, instructional materials, performance support mechanisms, etc.), and reviewing instructional materials for functional accuracy. Lead Worker - This position serves as the Lead Worker and independently manages Time Management projects from initiation to implementation, including but not limited to identifying scope, establishing timelines, aligning resources, stakeholder engagement, gathering requirements, solution design, alternative evaluation, implementation, testing and support. This position also works closely with BEST Shared Services Center and agency representatives when introducing enhancements or changes into the production system. This position is responsible for knowledge transfer among the other functional areas and provides targeted Time Management training for junior analysts. Knowledge Skills and Abilities/Management Preferences Substantial knowledge of SAP Time Management and Payroll operations and the integration between the SAP modules and interfaces to external systems. Considerable knowledge of the State human resources, FLSA regulations, and payroll business processes and procedures. Demonstrated skills in gathering and documenting business requirements for system enhancements, performing fit/gap analysis, and writing functional specifications based on requirements. Strong ability to configure complex time processing rules using SAP-specific programming skills. Strong analytical and troubleshooting skills. Ability to analyze large data sets using query tools and spreadsheet applications. Demonstrated ability to follow the Systems Development Life Cycle (SDLC). Ability to create and execute comprehensive test plans. Proven project management skills. Ability to facilitate and lead meetings and discussions with end-users, business owners, team members, and other stakeholders. Ability to proactively plan and organize workload, complete complex requests, and assist and/or direct other team members as needed. Ability to lead others and provide technical guidance and direction. Ability to make decisions considering conflicting facts and facts, while considering the strategic objectives of the organization and mitigating risks. Ability to work in a self‑directed environment. Strong organizational skills. Ability to communicate effectively with technical and non‑technical audiences to promote understanding of relevant issues. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. NOTE: Transcripts must be uploaded to Workday and attached to your application to receive credit for any training and educational requirements, to qualify for the position. All degrees must be received from appropriately accredited institutions. All work history, training, and education must be listed on the official application, along with attached transcripts, to receive credit. Applications must be completed in full. “See Resume” or “See Attached” will not be accepted. Bachelor's degree in business administration, human resources, computer science, or any related field from an appropriately accredited institution, and four years of experience in business or HR consultation, process improvement or requirement gathering in an information technology or HRIS environment; or an equivalent combination of education and experience. If there are no qualified candidates remaining in the applicant pool who meet the minimum Education and Experience or Knowledge, Skills and Abilities required for the position, the agency may consider for this position a trainee who does not meet the minimum requirements. Salary for a trainee may be set at a lower level than the classification salary range and recruitment range that is listed in the posting with the salary being adjusted up accordingly when the trainee has obtained the necessary additional education and experience to fully meet the minimum qualifications as outlined in the classification specification. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter Recruiter: Pamela Denise Hamm Recruiter Email: View email address on click.appcast.io North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. #J-18808-Ljbffr