Medical Receptionist

A medical receptionist in a Queens healthcare setting serves as the first point of contact for patients, visitors, and callers. This role supports smooth day-to-day office flow by greeting patients, confirming appointments, updating demographic and insurance information, and helping direct patients to the appropriate staff or service area. Typical duties include answering phones, managing check-in and check-out tasks, collecting and organizing paperwork, handling basic scheduling changes, and maintaining accurate records in accordance with office procedures. Strong customer service skills, attention to detail, and the ability to communicate clearly and calmly are important. Basic computer proficiency and comfort working with electronic scheduling or record systems are commonly needed. Prior experience in a medical office is helpful, and familiarity with medical terminology can be an advantage. The work generally involves sitting for extended periods, occasional standing, and routine use of office equipment. Schedule expectations are typically aligned with a full-time weekday office schedule, with hours based on business needs.