Site Quality Technician - 3rd

Job Description

Job Description

JOB DESCRIPTION

JOB TITLE: Site Quality Technician EMPLOYER: Summit Packaging Solutions LLC REPORTS TO: Quality Manager F LS A STATUS: Non-Exempt

SUMMARY OF RESPONSIBILITIES

The Site Quality Technician shall assist the shift quality team in delivering high-level results by supporting the Quality system through production batch record creation, review, and release, conducting floor audits, and inspection preparation.

ESSENTIAL FUNCTIONS

• Conduct standardized qualitative and quantitative testing to ensure the product meets specifications.
• Monitors product quality; identifies and isolates products that do not meet standards.
• Recognizes deficiencies and initiates proper follow-up.
• Aids in troubleshooting and supports resolution of incoming materials issues.
• Directs product control and release processes in WMS and SAP
• Conducts documentation generation, review, and verification regarding daily production results.
• Communicates quality results and issues both internally and externally
• Principal interface with customer on specification clarification and issues
• Supports quality work processes – Deviations, Mock Recall, CaPA, etc.
• Supports project management team with timely communication of issues.
• Follows and enforces all the policies and procedures set forth to promote quality, regulatory compliance, safety and reports any outages.
• Maintains quality assurance databases, reports, and files
• Performs timely review of batch production records; assures that batch records are complete, correct, and meet all pertinent documentation requirements.
• Assists in QA release of products for distribution.
• Ability to communicate effectively with customers, peers, management, team members, and other departments.
• Performs other related duties as assigned by management.

REQUIRED EXPERIENCE & EDUCATIONAL REQUIREMENTS

• High School Diploma, GED, or equivalent preferred
• Strong problem-solving and analytical skills for root cause analysis
• Possess high professional ethics, dependability, good judgment, and the ability to take decisive action
• Effective communication/presentation skills (verbal and written) and interpersonal skills
• Ability to work independently in a fast-paced, time-restricted environment.
• General Professional Proficiency in reading, writing, and speaking English (bilingual a plus)
• Ability to multitask and prioritize workload.
• Commitment to excellence and high standards
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Demonstrated ability to complete and review very detailed and sensitive documentation.
• Working knowledge of cGMP’s
• Adhere to company safety standard
• Good judgment with the ability to make timely and sound decisions.
• Attentive to detail, organized, and passionate.
• Takes pride in doing good work, and has a positive attitude.

COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Safety and Security - Solid understanding of foundational safety programs in a manufacturing and warehousing environment. Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

P HYSICAL DEMANDS :

While performing the duties of this job, the employee is frequently required to: stand; walk; sit; use hands finger dexterity, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift, push, or move items up to 50 pounds. Use visual acuity to operate equipment, read technical information, and use a keyboard. Frequently work near moving mechanical parts. Occasionally work in high, precarious places. Occasionally work around fumes, airborne particles, or toxic chemicals. Occasionally exposed to outside weather conditions and loud noises. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

W ORK ENVIRONMENT :

This position requires work in both an office setting and a warehouse setting. Work occasionally requires “after-hours” communication or extended work hours, including weekend or evening work. Working conditions in the warehouse setting may or may not be environmentally controlled resulting in hot or cold temperatures.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Summit Packaging Solutions LLC is an equal opportunity employer. Summit expressly prohibits discrimination and harassment of any type and affords equal opportunity employment opportunities to employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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ACKNOWLEDGED: Employee Signature Date

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