Systems Manager

Job Opportunity

Professional Services Firm with 500+ employees in Bridgewater, New York City, and Allentown PA seeks an experienced Systems Manager to lead technology initiatives and elevate the company's infrastructure to the next level. The Systems Manager will work closely with the Director of IT to manage and enhance the firm's technology environment. This leadership role combines strategic planning, hands-on technical expertise, and working with the firm's staff to ensure the firm's IT systems meet the evolving needs of a fast-paced practice.

Key Responsibilities:

• Assist in the planning and execution of firm-wide IT initiatives and infrastructure upgrades
• Analyze business and operational requirements to design scalable technical solutions
• Oversee daily operations of network, server, backup, and voice systems
• Monitor IT support workflows and ensure timely resolution of technical issues
• Support and enforce IT security policies, procedures, and compliance standards
• Contribute to disaster recovery and business continuity planning
• Evaluate and recommend hardware/software solutions to improve performance and efficiency
• Supervise and mentor IT support staff, fostering professional development and collaboration
• Assist in budget planning and cost analysis for IT projects and departmental operations
• Serve as a liaison between IT and staff, translating technical concepts into practical solutions

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field preferred
• 5 to 8 years of progressive IT experience, including leadership or supervisory roles
• Strong knowledge of Microsoft Windows environments, Active Directory, Office 365, and document management systems (e.g., iManage)
• Experience with remote access technologies, mobile device management, and networked printers/copiers
• Proven ability to troubleshoot complex technical issues and implement effective solutions
• Excellent communication and interpersonal skills, with the ability to work across departments
• High level of discretion and professionalism in handling sensitive information
• Strong organizational skills and ability to manage multiple priorities under pressure