Director

Job Description

Job Description

Director Job Description

Job Summary

The Director is responsible for the overall operation and leadership of the Kids ‘R’ Kids Learning Academy. This position oversees daily operations, staff performance, enrollment, family relationships, licensing compliance, safety, and the financial performance of the school.

The Director ensures the Learning Academy operates in accordance with company policies, procedures, and all applicable state licensing standards while providing a safe, nurturing, educational, and welcoming environment for children and families.

The Director is expected to maintain a strong daily presence throughout the school, actively support staff and families, and ensure the highest standards of care and education are consistently maintained.

This position is also responsible for supporting the financial success of the Learning Academy by increasing enrollment, retaining existing families, managing staffing and expenses within established budgets, and meeting defined fiscal goals.

The Director represents Kids ‘R’ Kids Learning Academies professionally within the community and supports the mission, values, and positive reputation of the organization.

Qualifications

The Director must meet all state licensing requirements for the position.

• Minimum of 2 years of childcare Director experience

• Director Credential (Preferred) 

• Current CPR and First Aid certification or ability to obtain certification as required

• Knowledge of behavior management strategies and techniques

• Strong leadership, communication, and organizational skills

• Ability to effectively coach, develop, and manage staff

• Ability to work professionally with children, families, staff, and community partners

• Ability to lift up to 50 pounds

• Ability to respond appropriately and quickly during emergency situations

Job ResponsibilitiesFiscal Responsibilities

• Maintain accurate financial records related to the Learning Academy's operations.

• Ensure tuition and other balances are collected accurately and in a timely manner according to company policies and procedures.

• Monitor staffing expenses, payroll, purchasing, and other operational expenses to ensure they remain within established budgets.

• Assist in meeting established revenue, enrollment, and profitability goals.

• Monitor outstanding balances and ensure proper collection procedures are followed.

Enrollment & Family Retention

• Track and follow up with all prospective family inquiries.

• Convert inquiries into tours and tours into enrollments.

• Maintain accurate enrollment records and report new enrollments and withdrawals as required.

• Ensure all required Kids ‘R’ Kids and state enrollment forms are completed and maintained.

• Build positive relationships with current families to support family satisfaction and retention.

• Maintain awareness of current enrollment, classroom capacity, and available openings.

• Provide prospective families with professional, informative, and welcoming school tours.

Center Staff

• Maintain accurate and confidential personnel records.

• Recruit, interview, onboard, train, and support qualified staff as needed.

• Coach and counsel employees to encourage professional growth and accountability.

• Conduct employee performance reviews.

• Ensure staff members complete all required annual training.

• Ensure all employees have required background checks and comprehensive records checks on file.

• Ensure each employee receives and understands their job description, company policies and procedures, orientation materials, and performance expectations.

• Prepare staff schedules based on enrollment, classroom ratios, and operational needs.

• Monitor staff attendance, performance, professionalism, and compliance with school policies.

• Promote a positive, professional, team-oriented workplace culture.

Health & Safety Requirements

• Manage the Learning Academy in compliance with state and local regulations and all company policies and procedures.

• Understand and implement emergency procedures for various emergency situations.

• Administer CPR and First Aid when necessary, including lifting or carrying an injured child when appropriate.

• Train staff on all school safety policies and procedures.

• Ensure staff members understand their responsibilities for protecting the health and safety of enrolled children.

• Maintain current health and required documentation for children and staff.

• Implement and monitor standards necessary to maintain a clean, safe, and healthy environment.

• Conduct scheduled and documented health and safety checks throughout the facility.

• Ensure appropriate procedures are followed when children or staff are exposed to communicable illnesses.

• Ensure required staff members maintain current CPR and First Aid certifications.

• Establish and maintain emergency plans and emergency contact information.

• Conduct emergency drills in accordance with licensing requirements and Learning Academy policies.

• Understand and implement policies regarding the exclusion and return of children who are ill or experiencing symptoms of a communicable illness.

• Immediately address and properly document safety concerns, injuries, accidents, and licensing-related incidents.

Relationships with Families

• Maintain professional, respectful, and effective communication with families.

• Be available and responsive to family questions, concerns, and feedback.

• Listen attentively to concerns and take appropriate action to resolve issues in a timely and professional manner.

• Conduct parent meetings and conferences when appropriate.

• Regularly seek feedback from families to identify opportunities to improve the school experience.

• Familiarize newly enrolled families with the Parent Handbook and school policies and procedures.

• Maintain confidentiality when handling information involving children, families, and staff.

• Build positive relationships with families that encourage trust, communication, satisfaction, and continued enrollment.

General Responsibilities

• Manage the Learning Academy in compliance with state and local regulations and company policies and procedures.

• Demonstrate sound judgment and strong problem-solving skills during complex or critical situations, including injuries, accidents, staffing concerns, and family issues.

• Maintain excellent verbal and written communication with families, children, staff, and company leadership.

• Be capable of lifting, carrying, and assisting children in accordance with applicable state requirements.

• Maintain required administrative records for the school.

• Maintain accurate records for staff and enrolled children.

• Plan staff schedules and provide appropriate supervision and leadership.

• Evaluate staff performance and provide ongoing feedback.

• Remain informed and actively involved in all areas of school operations.

• Prepare and submit required reports, documentation, and forms accurately and on time.

• Maintain compliance with licensing requirements at all times.

• Support enrollment, staffing, curriculum, safety, customer service, and operational goals.

• Represent Kids ‘R’ Kids Learning Academies professionally within the community.

• Perform additional duties as needed to support the successful operation of the Learning Academy.

Benefits

Eligible full-time employees may receive:

• Medical benefits after 90 days of employment

• Dental benefits after 90 days of employment

• Paid Time Off (PTO)