Business Operations Manager (Healthcare)

Why DelRicht? 

DelRicht is a leading national clinical research site network dedicated to advancing medicine through innovative clinical trials. If you're a healthcare professional who is passionate about making a real impact in medicine, we want you to join us! With a network of 33 clinical research sites, we're dedicated to advancing new treatments and therapies that change lives. We believe in innovation, collaboration, and growth—both for our patients and our team members. 

DelRicht Research has been recognized as a Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Main Objective:

In this position, you'll play a crucial role in our business development team. With your healthcare knowledge, you'll provide essential insights and enrollment data to support our clinical trial pipeline, ensuring we deliver timely and impactful solutions to our clients and communities we serve. 

Key Responsibilities:

• Expand our clinical trial pipeline and secure new trials across all DelRicht sites.


• Support business development efforts by prospecting and promoting our services to pharmaceutical companies and Contract Research Organizations (CROs).


• Generate weekly reports on pipeline and client activities to inform strategic decisions.


• Manage the patient enrollment questionnaire process with potential clients to assess trial feasibility.


• Coordinate with leadership to align operational goals with strategic objectives.


• Assist in developing client engagement strategies and contribute to client presentations.


• Analyze potential study opportunities and develop tailored sales plans for target clients.


• Maintain a comprehensive understanding of DelRicht's services and capabilities.


• Record and organize customer interactions and opportunities.


• Follow up on trial opportunities and support the launch of new studies at our clinical sites.

Skills Needed to Succeed:

• : 4 years of professional work experience.


• : Technology savvy; familiarity with Mac and Google platforms is essential.


• : Exceptional organizational skills.


• : Excellent written and verbal communication abilities.


• : Proficiency with Microsoft Office Suite 


• Preferred : Healthcare exposure highly desirable


• This is a Monday-Friday onsite role; no remote or hybrid applications will be considered.


• Prior experience in business development or clinical research is a plus, but not necessary.


• Coffee drinkers preferred; tea drinkers accepted.

The Right Candidate Will:

• Be self-motivated, energetic, and positive.


• Exhibit remarkable organizational skills.


• Possess strong problem-solving and planning abilities, with a proactive mindset.


• Take ownership of tasks from inception to completion and assume responsibility for personal success.

DelRicht Research’s Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises


• We have a bias towards action: we value independent problem solving


• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly


• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude


• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us


• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy


• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done


• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Our team comes first. Here are some of the perks and benefits at DelRicht Research:

• Medical, Dental, Vision with generous employer paid contributions


• Short and Long Term Disability and Group Life Coverage


• Paid Time Off that builds throughout your career with the company


• 401K (includes discretionary match/profit sharing)


• Exceptional bonus plans

Job Type: Full-Time 40+ hrs 

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website:

Patient Testimonials:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.