Assistant Director of Facilities and Maintenance

TITLE: Assistant Director of Facilities and Maintenance

DEPARTMENT: Maintenance

POSITION TYPE: Full time, Regular

SALARY RANGE: $80,000 - $90,000

The Roosevelt Island Operating Corporation (RIOC and/or the Corporation) is a public benefit corporation, state authority and a political subdivision of the State of New York, which operates under Title 35 of the Public Authorities Law. RIOC’s mission is to plan, design, develop, operate, maintain and manage Roosevelt Island. As part of this mandate, RIOC operates and maintains several facilities, including the Cultural Center, Sportspark, and the Motorgate Garage; as well as open spaces such as Firefighter’s Field, Southpoint Park, and Lighthouse Park, among other facilities and locations. Infrastructure operations also include the Aerial Tramway, AVAC and free Red Bus services throughout Roosevelt Island. RIOC’s Public Safety Department serves as the community’s first responders in coordination with the New York City Police Department. RIOC’s workforce is comprised of administrative staff and union workers from Local 210, 32BJ, and PSOBA.

 Position Summary:

Reporting to the Director of Facilities and Maintenance, the Assistant Director works in close partnership with the Director and cross-departmental teams to ensure all open spaces, facilities and public amenities throughout Roosevelt Island are safe, accessible, and welcoming for residents, workers, and visitors. The role is responsible for the day-to-day operational efficiency, repair and maintenance of Roosevelt Island’s infrastructure and public assets, including streets and roadways, sidewalks, light poles, drainage systems, and building systems, including HVAC, electrical, and plumbing across all RIOC facilities, public parks and open spaces.

The Assistant Director leads and supervises a team of Handy Persons, while also supporting the Director of Facilities and Maintenance in coordinating the work of contracted trades. The Assistant Director must consistently exemplify and advance the corporations core values, mission and culture.

ESSENTIAL RESPONSIBILITIES:

• Manage the work of Handy Persons staff (Local 210), including onboarding, scheduling, timekeeping, hands-on oversight, training, upskilling, assigning work orders and performance feedback.

• Utilize the Computerized Maintenance Management System (CMMS) to ensure accurate documentation, tracking and reporting of work orders.

• Establish a course of action for self and staff to accomplish specific goals, planning proper assignment of personnel and appropriate allocation of resources.

• Manage the oversight of the facilities maintenance team to ensure compliance, efficient operations and priority on preventative maintenance.

• Proactively identify and address unsafe conditions through enforcement of OSHA standards, Corporation policies, and PPE requirements. Ensure all work meets quality and code standards, immediately reporting any safety incidents or hazards to the Director.

• Implement, enforce and ensure adherence to organizational and department policies, procedures and expectations.

• Develop, coordinate and implement standard operating procedures, and protocols as needed.

• Ability to identify problems, secure relevant information, identify possible causes of problems and form solutions.

• Must be able to prepare and present detailed reports, as well as to write professional business correspondence.

• Work closely with other departments, perform site walkthroughs, coordinate and respond to requests, schedule ongoing maintenance related affairs.

• Recommend actionable improvements to enhance operational efficiency.

• Aid in maintaining stock control of necessary parts and tools to avoid shortages. Ensure proper storage and condition of tools and equipment.

• Manage and maintain relationships with island property owners and existing contracted vendors; create and maintain new contracts.

• Support the budgetary and procurement process by researching, sourcing or evaluating materials and equipment while exhibiting fiscal responsibility.

• Manage emergency and non-emergency events such as programmed and permitted events, specific field issues and severe weather events such as, snowstorms, hurricanes and flood conditions outside of working hours.

• Perform hands-on work in the field, as directed.

• Strong internal and external customer service skills required.

• Perform other duties as required.

• The ability to obtain FDNY certificates of fitness and other certificates as needed.

• May be required to work various shifts including nights, weekends and holidays.

REQUIRED QUALIFICATIONS:

The successful candidate must have a broad range of skills, but above all, they must be curious, flexible thinkers who enjoy tackling challenges and learning. In addition, the candidate must possess the following:

• Minimum of six (6) to eight (8) years of experience with facilities maintenance and/or operations, e.g.,

HVAC, electrical, plumbing, refrigerants and other building systems

• Minimum (5) five years of progressive supervisory responsibilities in managing and leading a team.
• Experience with heavy equipment operations, e.g., forklift, pallet jacks.
• Flexible schedule which will require evening and weekend work.
• A High School Diploma or GED is required.
• Valid U.S Driver's License.

PREFERRED QUALIFICATIONS:

• Bachelor's Degree; or combined years of experience and relevant professional certification.
• Union supervisory experience preferred.
• 30-hour OSHA certified.

SKILLS:

• Knowledge of applicable laws, regulations, codes, policies, and practices of the general and construction industry.

• Experience quickly identifying problems, analyzing relevant information, determine solutions, and delegate repairs to appropriate personnel.

• Experience reading and interpreting technical instructions and drawings.

• Ability to build and maintain strong relationships with contractors and outside vendors.

• Must be able to interact with all levels of management and staff.

• Experience supervising and leading union employees.

• Experience with HR processes as they relate to direct reports (e.g., performance management, development, coaching, feedback, etc.), and ability to effectively delegate.

• Willingness to embrace feedback and continuously improve.

• Must be computer literate in Microsoft applications package, as well as BMS systems and other relevant databases for maintenance management.

• Highly organized and skilled with time management.

• Experience working in public setting.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to travel from floor to floor and travel outside between buildings and parks in varying outdoor weather conditions.

• The employee may also be regularly required to sit, squat or stand for prolonged periods of time; regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines; regularly required to walk, talk, and hear.

• Ability to push, pull and lift up to 50 pounds.

What we offer:

A comprehensive benefits package, including free health, dental and vision, paid holidays, sick and vacation days, commuter benefits, retirement plans, flexible spending accounts, free parking, or monthly transit check, free membership to our Sportspark complex, EAP, LTD and Life Insurance Programs. RIOC also offers an exciting work environment with a beautiful view of Manhattan and Long Island City.

RIOC is an Equal Opportunity Employer and does not discriminate on candidates based on race, creed, color, religion, sex, sexual orientation, age, national origin, marital status, citizenship, disability, military status or any other protected characteristic.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant has been extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at View phone number on click.appcast.io.