Healthcare Provider Specialists | Work from Home

Senior Provider Relations Representative – Single Case Agreement Negotiator About the Role Our client, a growing US healthcare services company, is hiring for its Provider Relations Department. As a Senior Provider Relations Representative, you will handle escalated matters and work closely with the current Team Lead while training to take over that position. Position Overview Negotiate provider arrangements based on member requests Resolve issues raised by contracted and participating providers Work collaboratively with internal departments and business partners Handle escalated matters and serve as a resource for team members Monitor chat channels and email inboxes Perform other projects and duties as assigned Requirements Strong contract negotiation skills Sound judgment to resolve complex issues and escalations Understands the importance of follow-up and follow-through Confident phone skills Energetic team player who is receptive to feedback Excellent verbal and written communication skills Comfortable working independently and multitasking in a high-volume, fast-paced environment Strong work ethic and attention to detail Ability to meet goals and urgent deadlines through critical thinking Experience with health insurance or medical offices; CPT knowledge is a must Adherence to HIPAA guidelines Excellent computer skills and knowledge of Google Suite Reliable high-speed internet access Education: Bachelor’s degree (preferred) Experience: Health insurance, 2 years (required) Work Location: Remote Job Type: Full-time Schedule: 8-hour shift, Monday to Friday, no weekends #J-18808-Ljbffr Spoke