Contingent Labor Specialist

The Senior Associate, Contingent Workforce & Procurement Specialist is responsible for the day‑to‑day management and operational execution of the Bank’s contingent workforce program. This role owns core program processes, supplier coordination, onboarding and offboarding controls, reporting, and stakeholder support for contingent labor engagements across the Bank.

The role partners closely with Corporate Procurement, HR, Legal, Information Security, IT, and business units to ensure the contingent workforce program operates efficiently, compliantly, and consistently. In addition, the Senior Associate supports sourcing and supplier management activities, assists with contract negotiations, and contributes to broader procurement initiatives as needed.

Reporting Relationships:

This role reports to the Head of Corporate Procurement.

Key Interfaces:

• Corporate Procurement team

• Human Resources

• Legal

• Information Security

• Information Technology

• Business Unit contingent workforce hiring managers

• External Suppliers

Primary Responsibilities:

Contingent Workforce Program Operations

• Manage the full lifecycle of contingent workforce hiring, including intake, onboarding, extensions, and offboarding

• Partner with hiring managers to ensure timely fulfillment of staffing needs

• Coordinate with cross-functional teams to ensure required approvals, access, and controls are in place for contingent workers and contractors

• Manages pool of contingent workforce suppliers

• Conduct screening interviews with potential candidates prior to sending candidates to hiring managers for review

Workday & System Management

• Utilize Workday for requisitions, worker onboarding, tracking and reporting

• Maintain accurate and up-to-date records across systems, including contingent workforce data and supplier information

• Support reporting and data accuracy for workforce tracking and audits

Contract & Vendor Management

• Ensure contract details are accurately maintained in contract management systems

• Ensure compliance with sourcing and vendor engagement strategies

• Support management of contingent labor suppliers, including performance tracking, issue resolution, and day to day coordination.

• Assist with sourcing events, supplier evaluations, and contract negotiations for contingent labor services and other sourcing needs as required

• Partner with Procurement colleagues to refresh or adjust the contingent workforce supplier base as needed to align with Bank requirements

Compliance & Risk Management

• Ensure background checks, documentation, and onboarding requirements are completed prior to contingent worker or contractor start dates

• Partner with HR, Information Security, IT and Risk teams to ensure adherence to internal policies and regulatory requirements

• Maintain audit-ready documentation for all contingent workforce engagements

• Escalate identified risks, issues, or exceptions to Procurement leadership as appropriate.

Procurement & Program Support

• Contribute to broader Corporate Procurement activities as assigned, including sourcing support, contract management, supplier risk management, procurement operations, reporting, and procurement systems administration.

• Support continuous improvement of contingent workforce processes to enhance efficiency, consistency, and stakeholder experience.

Stakeholder Collaboration

• Act as a bridge between Procurement, HR, hiring managers, and suppliers

• Communicate status updates, escalate risks, and ensure alignment across stakeholders

• Provide guidance and training to business users on contingent workforce processes

Skills/Knowledge:

• Strong follow-through and ownership mindset

• Detail-oriented with high accuracy in data and documentation

• Comfortable working and communicating cross-functionally

• Comfort with communicating with employees at all levels up to and including C-Suite

• Process-driven with a focus on efficiency and continuous improvement

• Strong desire to learn and grow the role within Procurement

• Experience managing multiple competing priorities

• Resourceful and comfortable working with ambiguity

Qualifications

• 3–8 years of experience in contingent workforce program management, procurement, or HR operations

• Strong organizational skills with a proven ability to follow through on multiple concurrent tasks

• Experience managing vendors or staffing agencies

• Familiarity with contract tracking and workforce compliance processes

• Excellent communication and stakeholder management skills

• Collaborative mindset

• Hands-on experience with Workday (preferred)