Customer Success Manager
Reconnect, Inc.
Responsibilities Onboarding & Implementation: Run discovery, success planning, configuration, data/setup, and training; reduce time-to-first value and ensure on‑time go‑live. Adoption & Outcomes: Drive usage across our feature set; lead QBRs/EBRs with actionable insights. Renewals & Expansion: Own health, forecast risk, execute playbooks, and identify expansion opportunities in partnership with Sales. Voice of Customer: Capture feedback for Product/Engineering; participate in betas; write crisp tickets and validate fixes. Enablement: Create short trainings and guides that scale self‑serve success. Operational Excellence: Maintain clean CRM/CS tooling, notes, and success plans; report accurately on renewals and expansion. Travel: This position is remote, but in‑state and occasional out‑of‑state travel to customers is required up to 25%. State of Oregon residency is required. Due to contract restrictions, employment eligibility may be contingent upon U.S. citizenship. Experience 3‑5 years in Customer Success, Account Management, Support, or Sales at a SaaS or tech company required. Outstanding communication (clear writing & confident facilitation for trainings). Analytical/problem‑solving mindset; comfortable with dashboards; strong attention to detail and documentation. Tools: Previous experience with CRM (Salesforce/HubSpot), Microsoft Office. Mission alignment: Empathy for justice‑involved and treatment populations; bias toward evidence‑based practices. Company Description Reconnect is a Public Benefit Corporation serving justice and behavioral health programs. Our two‑sided platform—Reconnect Manager (for agencies) and Reconnect Community (for participants)—helps programs improve outcomes through secure communication, check‑ins, testing workflows, reminders, and data‑driven accountability. We are fast‑moving, collaborative, and mission‑driven. Inclusive Employment Reconnect is an equal opportunity employer committed to inclusion and accessibility. Seniority level Mid‑Senior level Employment type Full‑time Industries Public Safety #J-18808-Ljbffr Reconnect, Inc.
$123.88k - $202.07k
...to solve big problems, stay close to our customers, and grow together. You will be part of... ...values trust, accountability, and shared success where your work truly matters.Job... ...an Identity Enterprise Customer Success Manager at Palo Alto Networks, you will use your...SuggestedFull timeContract workWork experience placementRemote workVisa sponsorshipWork visaPalo Alto Networks
Madison, WI16 hours ago- ...Account Management Professional Extreme Engineering Solutions (X-ES) is seeking an experienced... ...of the role, ensuring a timely and successful delivery to meet our clients' needs. In... ...while delivering exceptional levels of customer and employee satisfaction, we hire...SuggestedCasual workWork at officeLocal areaFlexible hoursShift workDay shift
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$61.3k - $122.7k
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Madison, WI23 hours ago- The Michaels Companies is hiring for a store team member in a public retail setting. You will deliver friendly customer service, help customers locate products, and provide a fast checkout experience with precise cash handling. The role includes unloading trucks, stocking...Seasonal work
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Norstella
Madison, WI4 days ago $280k - $330k
...innovation. We're trusted by 1,600+ customers in 70+ countries, including some of the... ...Opportunity We're hiring a Strategic Account Manager to own and grow a book of named... ...Partner with Sales Engineering, Customer Success, and leadership to drive customer outcomes...Checkmarx
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$40k - $45k
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Oregon, WI1 day ago$145k - $190k
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$40k - $75k
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$164k - $220k
...data, applications, and networks with innovative solutions and a managed XDR service to strengthen cyber resilience. We are committed to... ...adoption of Barracuda products and solutions within their customer base. Work alongside Business Development and Marketing teams on...Flexible hours$80k - $110k
...partnerships with physicians, advanced practice providers, case managers, and discharge planners Educate providers on LUX Infusion’s... ...sales experience At least three (3) years of documented B2B sales success, preferably in healthcare, medical device, or specialty pharmacy...Work from home- ...American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and... ...Duties & Responsibilities Develop and implement a sales territory management strategy. Create and maintain a qualified sales funnel to...Temporary workWork experience placementLocal areaWorldwideFlexible hours
- Description Join our team as a Business Relationship Manager based out of our Oregon Office, where you will play a key role in building... ..., helping businesses grow while contributing to the bank's success. Officer titling is based on experience (Officer, Assistant Vice...Full timeWork experience placementWork at officeMonday to FridayWeekend workAfternoon shift
$16.5 - $24.87 per hour
...The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition... ...this candidate would be self‑motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities...Hourly payWeekly payLocal areaFlexible hoursShift workNight shiftWeekend work$43.3k - $93.9k
...closing sales and winning new business within a defined territory, managing the full sales cycle from prospecting to implementation, and... ...“never lose” mentality. Preferred Qualifications Ability to successfully build a network and effectively use social media for sales....Temporary work$170k
...industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional... ..., developing, and closing new customer relationships within the FoodLogiQ SaaS... ...sales process from initial engagement to successful close. The Mid‑Market Account Executive...Full timeRemote work$70k - $111.63k
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Globe Life: Moore Organizations
Madison, WI4 days ago $28 - $30 per hour
...our focus is dedicated to providing our customers with the peace of mind that what... ...community. THE OPPORTUNITY The Account Manager manages a book of insurance business, and... ...those that must be met by an employee to successfully perform the essential functions of this...Local areaFlexible hours- ...on a team that wins. Vertical Marketing Manager, Microwave Markets Join Teledyne Defense... ...help bring advanced technologies to the customers who rely on them most. Supporting the Microwave... ...an estimate. Actual compensation for successful candidates is carefully determined based...Minimum wagePermanent employmentWork experience placementLocal area
FLIR Systems
Oregon, WI3 days ago
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