Care Team Coordinator

Job Description

Job Description

Why New Perspective Senior Living? A career with a purpose starts here!

A career at New Perspective Senior Living is more than just a job, it's an opportunity to make a meaningful impact every day. Our culture is built on servant leadership; we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four pillars: Physical Fitness, Brain Fitness, Dining Experience, and Social/Spiritual Enrichment in order to provide high quality care tailored each resident's unique needs and lifestyle.

As we work toward our goal of helping 10,000 residents Live Life on Purpose, every team member plays an important role in enriching the lives of seniors across our communities. At New Perspective, you'll find purpose, growth, and a supportive team that believes success begins with serving others!

The Care Team Coordinator is a Caregiver/Med Passer who is also responsible for arranging staff coverage for the care team department based on established guidelines under the direction of the Care Team Manager. The Scheduling Assistant records absences in scheduling software and secures replacements as needed. The Scheduling Assistant must have excellent organization, problem solving, and customer service skills.

Responsibilities

• Maintains schedule for care team department ensuring vacant shifts are filled to meet staffing requirements.
• Supports and maintains effective and positive communication and working relations with team members and managers.
• Communicates clearly and effectively over the phone, in person, and in writing with caregivers and members of the management team.
• Manages recordkeeping to ensure staffing in accordance with established standards that includes management of call offs and replacements, and attendance.
• Maintain records related to time off requests, approvals and denials, tardiness, and missed punches in accordance with established procedures.
• Daily correction of missed caregiver punches/tracking of missed lunches/breaks.
• Provides care to residents or passes medication per the direction of the Care Team Manager/ALM/BHM or Executive Director.
• Must be available to be on-call at least every other weekend to take call-offs including after regular business hours. If unable to fill a shift, responsibility includes covering the shift themselves in the community.

Qualifications

• High school diploma or work equivalent required.
• Caregiver Med Passer experience.
• Experience in a healthcare environment. Staff scheduling or similar experience a plus.
• Strong organizational skills and the ability to work independently and adapt to changing situations as daily labor management changes.
• Ability to organize and maintain accurate electronic and paper filing systems.
• Knowledge of personal computers and related applications.
• Ability to identify and efficiently solve problems in a timely manner.
• Must be reliable, dependable and display a professional disposition.
• Excellent interpersonal and customer service skills required.
• Ability to understand written and oral instructions.
• Ability to communicate clearly and maintain effective working relationships with team members and managers.
• Ability to be flexible, patient, and attentive to details.
• Ability to maintain confidential information.

Team Member Benefits & Perks*

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

 

Scheduler

Resident Aid

Personal Care Aid

Personal care assistant

resident assistant

CNA

med passer