Aesthetician

Aesthetician

The Aesthetician is a key representative of the spa's commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Aesthetician ensures each guest experiences restorative results, relaxation, and highly personalized care.

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Responsibilities

• Perform a full range of advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti-aging treatments, LED, microcurrent, and specialty enhancements according to spa protocols.
• Conduct detailed skin analyses to customize treatments based on guest concerns, skin type, lifestyle, and goals.
• Deliver all services with refined technique, gentle touch, and impeccable professionalism aligned with luxury standards.
• Be proficient in full body waxing.
• Provide expert guidance on skincare routines, product usage, and aftercare to support long-term skin health.
• Maintain full knowledge of all spa services, facial protocols, machines/technology, and premium skincare lines used within the spa.
• Ensure treatment rooms are pristine, well-stocked, and prepared for each guest, reflecting the spa's high standards of cleanliness and ambiance.
• Uphold strict sanitation, health, and safety procedures always.
• Document guest preferences, service notes, and contraindications accurately in spa software systems.
• Educate guests on luxury skincare products and recommend personalized homecare regimens to enhance treatment results.
• Meet or exceed individual and team retail goals through authentic, knowledgeable recommendations.
• Participate in product knowledge sessions, brand trainings, and ongoing education.
• Collaborate with spa coordinators, massage therapists, and management to ensure a seamless and consistent guest journey.
• Support colleagues and maintain a positive, professional, and guest-focused team culture.
• Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.

• Sunday - Wednesday Coverage needed
• Pay is $16/hr + tips

Qualifications

• Must have up to date Hawaii State Beauty Operator License
• 1–2 years of experience in a luxury spa, high-end beauty environment, or five-star resort preferred.
• Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, and lymphatic techniques, oxygen machine, full body waxing.
• Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
• Exceptional communication, presentation, and guest-service skills.
• Flexible availability including evenings, weekends, and holidays.
• Polished appearance and elevated professional demeanor.
• Warm, intuitive, and guest-focused energy.
• Deep passion for skincare, wellness, and ongoing learning.
• Strong attention to detail and the ability to create a serene, nurturing environment.
• High level of discretion, emotional intelligence, and respect for guest privacy.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions