Warehouse and Operations Associate

Job Description

Job Description

Job purpose

The Warehouse and Operations Associate will be responsible for and perform operations required in the warehouse including receiving of goods, picking, packing, and shipping of inventory. Warehouse Associates work in various areas of the facility as needed to ensure that customers’ orders are processed in a timely and correct manner for all products.

Duties and responsibilities

Oversee Shipping and Receiving:

Fulfilling orders, packaging and crating items for shipment and delivery pickups are standard duties of the Warehouse associate. They may also be responsible for the loading and unloading of materials and products from delivery vehicles, verification of the quantity of items received against invoices, and inspection of items received and shipped to ensure quality standards are met. Warehouse Associates are responsible for keeping detailed shipping and receiving logs to account for all materials that enter and leave the warehouse.

Organize Storage Areas:

Warehouse Specialists not only physically restock shelves, but also are often responsible for organizing how and where materials are stored. Creating an efficient system and keeping a clean warehouse are important parts of the Warehouse Specialist’s job. This includes sweeping of warehouse areas, emptying trash, disposal and recycling of used shipping materials and cartons.

Monitor Inventory:

Warehouse Specialists monitor inventory levels in a warehouse. This person will be responsible for accurate placement of product into various areas of our system such as receiving, quarantine, inventory locations, WIP, and finished goods. When supplies become low or run out they will either process orders themselves or alert the inventory specialist in their company about their needs. 

Inventory will include basic office supplies such as breakroom and office supplies. Warehouse associate will set up and manage an inventory and monitor use of products, purchase, refil and resupply as necessary to ensure facilities are fully operational.

Utilize advanced knowledge to analyze, interpret, or make deductions from varying facts or circumstances and consistently exercise discretion and judgement to perform the following duties and responsibilities:

• Sales Orders: Complete process for shipment and/or production. Update any changes to order fulfillment.

• Production: Monitor and support workflow for all products. Manage, plan and schedule daily production staff activities to assure that sales schedules and customer priorities/deadlines are attained. Assure resources are in place to maximize reliability of production operations. Provide leadership and coordination to assure timelines are being managed and met. Develop, lead, and implement improvement plans. Coordinate repair orders for evaluation and completion. Document

• Inventory: Work with vendors, business partners, and DURAG employees to specify, order, and expedite inventory, parts, and materials to achieve customer delivery expectations. Meet weekly with Production staff to assure inventory is in-stock or on-order to assure customer delivery requirements are met. Co-manage with Accounting the implementation of a warehouse inventory system used across all product lines. Use computer to receive inventory, confirm packing requirements enter bill of landing, dock receipts, make labels, confirm orders, or any other data entry required.

• C ommunication: Provide continual communication to technical staff, supervisors and managers regarding detailed production information on sales or purchase orders; inventory levels; and product issues, causes, and resolutions.

• Quality: Oversee the implementation of ISO certification for specific criteria of product lines. Manage the documentation, revision, and control of product specifications, two-dimensional drawings, three-dimensional models.

• Shipping/Receiving: Manage the receipt and shipment of all DURAG products and supplies in and out of the facility. Oversee the implementation of quality control processes and appropriate segregation of components, equipment, and supplies not meeting quality criteria.

• Safety: Safety operate material handling equipment and forklifts to unload material from trailers/trucks, pick parts from racks and shelves, and put away materials in proper locations as determined by our warehouse management system.

• Manage the implementation and attainment of safe workplace standards, and employee accountability for safety, according to OSHA or other pertinent workplace safety standards.

• Pick parts for customer orders, verify shipments and orders by identifying order numbers, quantities, purchase orders, material descriptions, and others.

• Receiving & Unload , unpack, separate, identify, inspect, count, sort, repackage, label and deliver or put away materials and parts to designated areas in inventory.

• Identify shipment and order errors and take appropriate corrective actions.                                                 
• Complete all related reports, paperwork for orders and file accordingly.                                                          
• Enter , retrieve, and understand data from computerized inventory system.                                                      
• Properly pick , package, perform final inspections and photo documentation on all outgoing shipments.        
• Complete all required pick, pack, and shipping paperwork.                                                                           
• Perform Daily safety and maintenance checks on forklifts and other material handling equipment.

• Maintain OSHA required Daily Checklists for daily forklift safety & maintenance checks.                            
• Observe and practice all safety precautions by following appropriate procedures and using safety clothing, equipment, etc.

Basic Qualifications:

Associates or Bachelor’s degree in Engineering, Manufactruing Technology or related area of study. 2-4 year technical degree combined with 5-15 years’ experience degree with an emphasis in Production Management, Operations, or Manufacturing Engineering or combination with 5 years related experience in customer service, order expediting, process ownership, or inventory management.

Qualifications include:

· Experience in process management, inventory or product tracking, and customer service

· Knowledge and experience using, maintaining, updating the use of inventory management and product fulfillment software across the organization.

· Superior communication, conflict resolution, and problem-solving skills

· Ability to collaborate in a team-oriented workforce.

· SAP or similar ERP systems knowledge

· Barcoding transactions, label creations and electronic movement and tracking of inventory items to sales orders.

· Proper construction of shipping containers, crates, and other methods to ensure proper protection and shipping of goods damage free.

· Proven record of good attendance, safety record and productivity

· High School Diploma with prior related experience in Material Handling, Warehouse, Shipping, or Receiving or Distribution Center experience.

· Forklift Certification required for positions required to use forklift machines.

· Ability to handle volume and mix of assignments daily.

· Good interpersonal skills and be an analytical problem solver.

· Ability to communicate and work as a team member and interact with co-workers to achieve warehouse daily production goals.

· Must be able to work indefinitely in the US.

· General understanding of shipment preparation for domestic, overseas, air, land and ship containers and construction requirements.

· General woodworking and carpentry skills to properly build and assemble crates for various products.

· Other duties as assigned, drop off urgent packages at delivery service depots, general sweeping, cleaning, and upkeep of shipping, receiving and inventory locations, breakdown and disposal of packaging materials, keep area in tour ready conditions at all times.

Working conditions

This position includes work completed in a combination of warehouse and office environment. Because the DURAG Group supports customers in domestic and international locations, contact with customers may need to be conducted outside of the traditional, U.S. Monday through Friday, 8am-5pm workday. Occasionally, shipping hours are beyond traditional hours and may require working at all hours of the day and night as required. 

Physical requirements

Use of wood cutting saws, drills, hammers, crate and carton building skills etc. Use of Barcode scanning equipment and printers. Use of a computer monitor for most of the workday. Use of electric forklift and other lifting devices as required. Ability to lift to 50 Lbs. on a regular basis. Ability to receive and ship products on time even if beyond normal business hours. Standing, walking, and bending at a workstation is required to prepare forklift parts for shipment. to customers per orders. Ability to maintain a presence at shipping workstation throughout the workday.

Direct reports

None Currently

DURAG Inc., is an Equal Opportunity Employer and does not discriminate against any employee or  applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation,  gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected  class.