Customer Support Specialist

Customer Support SpecialistPay from $27 to $32 per hour with significant growth and earning potential. Includes $2 shift differential. Location: California Branch 4810 South Hellman Avenue, Ontario, CA 91762. Fast, friendly and customer focused.Why Customer Service at Uline?In‑depth training to sharpen communication and problem‑solving skills.One‑on‑one peer mentoring and room to grow in your career.Build strong relationships in a collaborative in‑person setting with regular team events.Position ResponsibilitiesProcess customer orders, make product recommendations and handle account inquiries using world‑class technology.Answer product, pricing and shipping questions quickly and confidently.Build business relationships with customers over phone, email and chat.Understand customer needs and recommend Uline's best solutions.Help customers navigate Uline's website and online ordering.Minimum RequirementsHigh school diploma or equivalent.Bachelor's degree preferred.Excellent problem‑solving, listening and communication skills.Prior customer service experience is a plus; eager to learn and will be trained.BenefitsComplete health insurance coverage and 401(k) with 6% employer match starting day one.Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program covering professional continuing education.Employee perks: best‑in‑class, clean, modern facilities, first‑class fitness center and nearby walking path.About UlineUline, a family‑owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS#J-18808-Ljbffr