New Patient Scheduler

Job Description

Job Description

• Schedules new patient appointments; pre-registers patients; obtains patient demographic and insurance information and updates; cancels/reschedules appointments.
• Provides assistance with scheduling and interface reports and edits.

• Responds to caller general information requests and/or inquiries;.

• Tracks calls appropriately; gathers necessary demographic or other pertinent information and enters into database.

• Maintains physician and clinical service information

• Facilitates physician consultation requests; assists with patient referrals; transfers callers to clinical departments, as needed