Medical Front Desk Lead

Job Description Job Description Medical Front Desk Lead
We are currently seeking applicants for a full-time Medical Front Desk Lead to join our growing dermatology practice. This leadership role is ideal for an experienced medical receptionist or front desk professional who thrives in a fast-paced environment and enjoys supporting both patients and staff.
The Front Desk Lead will oversee the daily front office workflow while ensuring patients receive exceptional customer service from check-in to check-out.
Responsibilities
Lead and support front desk team members across daily operations
Ensure efficient patient check-in/check-out processes
Assist with scheduling, patient registration, and insurance verification
Handle incoming calls, patient questions, and appointment coordination
Train and mentor new front desk staff
Monitor workflow and assist with resolving patient concerns professionally
Maintain accuracy of patient demographics and documentation in EMR
Coordinate with providers and management to ensure smooth office operations
Assist with coverage and workflow across multiple office locations as needed
Qualifications
Previous medical front desk experience required
Leadership or supervisory experience preferred
Dermatology experience is a plus
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Experience working with EMR systems and insurance processes preferred
Ability to work efficiently in a fast-paced clinical environment
What We Offer
Competitive pay based on experience
Health, dental, and vision benefits
Paid time off and holidays
Supportive team environment
Growth and leadership opportunities within the practice
If you are interested in joining our team, please submit your resume for consideration
Company Description Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence.
We seek only the highest quality candidates to join our team. Company Description Dermatology Associates is a group of board certified and highly trained medical professionals who are committed to providing each patient with the very best patient centered care available. Dedication to fulfilling this goal and our mission is measured and reinforced throughout the practice by referring back to a simple word guiding our daily efforts, CARE. Compassion, Accountability, Respect and Excellence. \r\nWe seek only the highest quality candidates to join our team.