SAP S/4HANA Service Management Consultant

SAP S/4HANA Service Management ConsultantWe are seeking an experienced SAP S/4HANA Service Management Consultant to support a program currently in the late design phase. This role requires a hands-on functional expert who can validate, refine, and transition solution designs into build-ready deliverables while ensuring alignment with business requirements and SAP best practices.Design Validation & RefinementReview and validate existing Service Management solution designsIdentify gaps, risks, and optimization opportunities in current design artifactsEnsure alignment with SAP S/4HANA standard functionality and best practicesFunctional ExpertiseLead configuration and design across SAP S/4HANA Service Management, including:Service ContractsService Orders & NotificationsIn-House RepairResource Scheduling / PlanningService Billing and Integration with SD/MM/FIProvide guidance on integration points with adjacent modules (SD, MM, FI, CS, CRM where applicable)Build ReadinessTranslate functional designs into detailed configuration specificationsSupport development teams with functional clarificationsEnsure readiness for realization/build phaseStakeholder EngagementCollaborate with business SMEs to confirm requirements and finalize process flowsFacilitate workshops to resolve open design decisionsCommunicate design impacts and trade-offs clearlyDocumentationFinalize functional design documents (FDDs), process flows, and configuration rationaleEnsure all design artifacts meet project governance standardsTesting PreparationDefine test scenarios and support SIT/UAT planningEnsure traceability between requirements, design, and test casesRequired Qualifications8 + years of SAP experience with strong focus on Service Management / Customer ServiceAt least 1–2 full lifecycle SAP S/4HANA SM implementationsProven experience working in late design or realization phasesDeep understanding of:S/4HANA Service Management processesIntegration with SD, MM, and FIStrong experience with configuration and functional design documentationAbility to work independently and drive decisions in a fast-paced environmentPreferred QualificationsExperience transitioning from ECC CS to S/4HANA ServiceFamiliarity with Fiori apps for Service ManagementExposure to Field Service Management (FSM) or advanced scheduling toolsExperience with Agile or hybrid SAP delivery methodologiesKey CompetenciesStrong analytical and problem-solving skillsExcellent stakeholder communication and workshop facilitationDetail-oriented with a focus on quality and completenessAbility to balance standard SAP functionality vs. custom solutions