SAP Manager

SAP Manager

RWC is a market leader and manufacturer of water solutions for residential, commercial, and industrial applications. RWC's portfolio of brands includes industry-leading brands: SharkBite® Push-to-Connect plumbing solutions; HoldRite® engineered plumbing and mechanical solutions; Cash Acme® control valves; John Guest® fittings and fluid dispense products; EZ-FLO™ and Eastman™ appliance connectors, supply lines, stop valves and gas connectors.

We embrace innovation and people who like thinking outside of the norm. If you are a person who is passionate about technology, loves being innovative and wants to be part of a high growth company that is changing industry, this could be the perfect position for you.

Role Profile

The SAP Manager is responsible for activities focused on SAP project delivery and daily functional support within the Americas. As part of the role, the SAP manager develops a detailed understanding of the end-to-end business processes and a keen sense of ownership of problem resolution.

Role Responsibilities:

The duty of the role includes, but not limited to the following:

• Lead and develop a team of SAP functional experts, ensuring they are delivering in accordance with the manager's vision, and approach.
• Liaise with key internal stakeholders to spearhead improvement opportunities and deliver best practice SAP solutions.
• Execute small to medium SAP projects, with focus on communication, change management
• Work hands-on for an improvement project or performing day-to-day support of functional areas.

The role requires the SAP Manager to be adaptable across multiple SAP modules including solving problems outside their main functional area. A detailed understanding of the end-to-end business processes in supply chain is a key attribute for this role.

Please note, these tasks are provided as a guide, and you may be required to perform additional duties in addition to these tasks:

• Direct a wider team, on project delivery or support activities.
• Maintain the RWC mantra of delivering a standard SAP solution. Strive to find the pre-delivered SAP answers to everyday problems.
• Liaise very closely with global IT teams to contribute in delivery of scalable SAP solutions
• Carry out functional support and incident resolution.
• Be able to educate and mentor our more junior team members on the right way to deliver sap solutions, focusing on communication and change management, stakeholder engagement and technical approach.
• Ability to understand current process inefficiencies, and identify opportunities to improve, thereby improving operational efficiency
• Clearly articulate proposed solutions to stakeholders, ensuring alignment with organizational goals

Technical Skills

• Strong knowledge in either PP, MM, SD or WM
• At least basic to intermediate understanding of other SAP modules.
• At least a good understanding of SAP project delivery methodologies
• Exposure to supply chain will be a huge plus

Personal Qualities & Non-Technical Skills – Required

• Multi-tasking : Ability to handle multiple tasks at any one time and prioritize effectively.
• Accuracy : Ability to ensure information, facts and figures are accurate and free from mistakes.
• Sense of Urgency : Ability to respond as needed within appropriate timeframe.
• Problem Solving : Analytical thinker with ability to solve problems and seek support/help when needed.
• Organization : Ability to organize effectively.
• Team-Player : Ability to work both within and across teams to ensure work is completed with appropriate input from others.
• Focus : Ability to work calmly & effectively under pressure to meet tight deadlines.
• Customer Service : focused on demonstrable soft skills and empathy with user's issues.
• Delivery : Delivery focused with a commitment to get the job done.
• Extra Mile : Going above and beyond to exceed customer expectations.
• Communication Skills : Strong written & verbal communication skills.