Registered Pharmacy Technician

Care Alliance Health Center is seeking a Registered Pharmacy Technician to join our Pharmacy team. This role supports the delivery of safe, accurate, and efficient pharmacy services while working under the direct supervision of a licensed pharmacist.

At Care Alliance, our mission is to provide exceptional, accessible, and compassionate healthcare for all. As a Registered Pharmacy Technician, you will play an important role in supporting medication access, pharmacy operations, patient service, and compliance within a community-focused healthcare setting.

About the Role

The Registered Pharmacy Technician assists pharmacists with prescription processing, medication preparation, dispensing support, inventory management, 340B program activities, and pharmacy operations. This position requires strong attention to detail, excellent customer service, and the ability to work accurately while supporting patients and the pharmacy care team.

What You'll Do

Key responsibilities include:

• Receive and process prescription orders under pharmacist supervision.
• Prepare, package, and label medications for pharmacist verification.
• Enter patient, insurance, and prescription information into the pharmacy management system.
• Assist with medication reconciliation activities and prior authorization documentation.
• Process prescription refill requests for pharmacist review.
• Communicate with providers, insurance companies, and patients regarding prescription status as directed.
• Support 340B program compliance, patient eligibility verification, split-billing activities, and audit readiness.
• Assist with inventory management, including stocking, rotating, monitoring, and removing expired medications.
• Provide courteous and culturally responsive customer service to patients.
• Assist patients with medication assistance programs, sliding fee information, and prescription-related questions.
• Refer medication counseling and clinical questions to the pharmacist.
• Maintain accurate documentation and follow HIPAA, HRSA, Ohio Board of Pharmacy, and organizational requirements.
• Participate in pharmacy quality improvement initiatives and audits.

Why Join Care Alliance?

Care Alliance Health Center is committed to providing compassionate, high-quality care that improves access and supports the health of the communities we serve. As part of our Pharmacy team, you will help patients access the medications and support they need while contributing to a mission-centered organization.

We offer a competitive benefits package, including:

• Paid Time Off
• 10 paid holidays
• Medical, dental, and vision insurance
• Life insurance
• Retirement plan with up to a 7% employer match

Work Environment

This role works in a clinical pharmacy environment with frequent interaction with patients, families, and interdisciplinary care teams. The position requires strong organization, accuracy, and the ability to manage multiple tasks while maintaining excellent patient care and service.

What We're Looking For

We are looking for a dependable and detail-oriented pharmacy professional who is committed to accuracy, patient service, and compliance. The ideal candidate is organized, professional, and comfortable supporting patients from diverse backgrounds with respect and compassion.

Required Qualifications

• Active registration as a Registered Pharmacy Technician with the Ohio Board of Pharmacy in good standing
• High school diploma or GED
• Minimum of one year of pharmacy technician experience in a retail, hospital, clinic, or community pharmacy setting
• Proficiency with pharmacy dispensing software and Microsoft Office applications
• Ability to accurately prepare and process prescription information under pharmacist supervision

Preferred Qualifications

• Experience in a 340B pharmacy, Federally Qualified Health Center, community health center, or Medicaid-focused practice
• Experience with EPIC Willow or other electronic health record and pharmacy management systems
• Bilingual skills, including Spanish or other languages reflective of the patient population served

Apply today and help Care Alliance provide exceptional, accessible, and compassionate healthcare for all.