Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Monday-Friday 8:30am-5:00pm with one hour for Lunch
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.


ROLE DESCRIPTION:

As a Customer Service Representative with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

About the Agency

At Misty Allen State Farm , we're passionate about helping individuals, families, and businesses protect what matters most. With nearly 30 years of insurance and financial services experience, Misty has built an agency centered around exceptional service, lasting relationships, and helping team members grow .

We're proud to serve customers throughout Tennessee and Georgia and are committed to making insurance simple, personal, and meaningful. If you're looking to join a team that values professional growth, teamwork, community involvement, and remarkable customer service , we'd love to meet you!

Compensation: $40,000.00 - $50,000.00 per year


Are You Driven & Ambitious?

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
• Our office is located in Downtown Cleveland.
• I have been a State Farm agent since 2016.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We have 50 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.