Shift Leader
Insomnia Cookies
As a Shift Leader at our UConn store located at 1 Dog Lane Storrs CT 06268 , you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business and leading a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and fun night for your store!
- Paid vacation and sick time off
- Pet insurance for your furry loved ones
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- Work in a fun, exciting team environment
WHAT WILL I DO AS A SHIFT LEADER?
- Provide excellent customer service and quality products to all guests throughout their experience in our bakery
- Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, ensuring team members meet company standards, and assisting in training and coaching
- Maintain a safe, clean working environment for guests and staff, adhering to safe food handling practices
- Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
- At least 1 year of experience in a customer service-focused role
- Experience with Point of Sale systems
- Excellent communication, time management, and interpersonal skills
- Detail-oriented and results-driven
- Ability to lead by example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older
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