Director of Programs

Job Description

Job Description

Description:

Director of Programs | Compassionate, Strategic, Ready to Transform Lives?  

Lead with Heart & Vision – Empathetic, Organized, and Mission - Driven? This Role Is for You.  

Rise & Shine is hiring Directors of Programs—mission-driven leaders who know how to build programs, mentor teams and ensure compassionate care. If you’re organized, empathetic and want to put your passion for supporting people with developmental disabilities into practice, this is where you need to be. 

What You’ll Do  

• Champion excellence across our residential homes. Mentor and train Program Managers on how to run safe, organized and supportive environments. Conduct one-on-one meetings to review audits, schedules, training and client needs. 
• Lead a high - performing team. Hire, onboard and develop Program Supervisors, Managers and Quality Assurance Coordinators. Integrate new hires into our community and foster a culture of collaboration. 
• Ensure compliance and quality. Guarantee that audits, licensing standards and support documentation are complete and accurate. Work closely with county partners and vendors to maintain community relationships. 
• Advocate for individuals and families. Address client concerns, ensure goals are being met and coordinate additional training. Serve as a professional, positive role model across our organization. 
• Collaborate across departments. Partner with HR on employee issues, implement new policies and lead trainings. Rotate as on-call support alongside other leaders to ensure continuity of care. 

What’s In It for You?  

• Competitive compensation and the chance to lead a program that changes lives. Our leaders help shape the future of care for people with developmental disabilities, and we value their impact. 
• A mission - driven, supportive culture. You’ll join a team that believes in compassion, excellence and continuous improvement. We invest in our people with training, mentoring and opportunities for growth. 
• The opportunity to build something meaningful. As a Director, you’ll have the autonomy to innovate, improve systems and see the direct results of your work on individuals and their families. 
• Work - life balance. Rotate on-call weekends, not your life. We recognize the importance of recharging so you can bring your best self to the role. 

Required Capabilities and Qualifications

• At least 1 year of experience working with individuals with disabilities in residential, educational, or vocational settings; or a bachelor’s degree in social work, special education, psychology, or a related field.
• Strong leadership, coaching, and staff-development skills.
• Naturally organized, detail-oriented, and able to manage multiple priorities across programs.
• Empathetic leader who believes in clear, compassionate communication.
• Ability to thrive in a fast-paced, mission-focused environment and use leadership skills to make a meaningful difference.
• Must demonstrate a positive, solutions-oriented mindset and professional attitude.
• Knowledge of residential program operations, documentation expectations, licensing readiness, and individual support needs.
• Ability to partner professionally with Human Resources, leadership, county partners, families, vendors, and program teams.
• Must pass and maintain all Oregon-mandated criminal background screenings and eligibility requirements applicable to the position.
• Must have a valid Oregon driver’s license and remain insurable by the company’s insurance provider.
• Must be able to work on-site and use computers and electronic systems for extended periods of time as required by the position.

Training and Certification Requirements

• Must successfully complete and maintain all trainings, certifications, competency requirements, and continuing education required by federal and state law, Oregon Administrative Rules, licensing entities, program protocols, and company policy.
• Must be physically capable of demonstrating and performing all required intervention techniques, support strategies, rescue procedures, emergency response protocols, and other duties associated with such trainings and certifications, as appropriate to the position and the needs of the individuals supported.

Physical and Work Requirements

• Must be able to lift up to 40 lbs. and perform physical support tasks such as bending, squatting, pushing, pulling, reaching, kneeling, crouching, transfer-related support, and assisting individuals as needed, within training, program protocols, and company safety guidelines.
• Must be able to stand and walk for extended periods of time and navigate stairs as required by program environments.
• Must be able to safely perform personal care, mobility support, household tasks, and community-based activities as required by individual support plans and program needs.
• Must be physically capable of responding appropriately in emergency situations.
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Who We Are Rise & Shine is a person-centered organization that is revolutionizing caregiving to our community’s most vulnerable populations. We believe that every individual who experiences learning disabilities deserves the opportunity to live their best life. Our fast-growing company combines compassionate care with operational excellence, creating a game-changing opportunity for mission-driven leaders. 

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live “Above the Line.”

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

• Accountability: See It, Own It, Solve It, Do It
• Become part of the solution
• Respect for others and their feelings
• Act now!
• Ask the question: “What else can I do?”
• Ask the questions: “What coaching do you have for me?” and “What can I do better?”
• Personal ownership and pride
• Reject average
• Show others that you care

Coaching teaches people how to improve their performance. Training teaches people what to do. Culture teaches people how to treat each other. Most of the employees we terminate are fired for a lousy attitude and a cultural miss, not because they forgot the skills that got them hired in the first place.