Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is built around helping people both in our community and within our team. What motivated me to become a State Farm agent was the opportunity to make a real impact while empowering employees to grow, succeed, and prosper in their careers. Every day, I enjoy being a trusted resource for our policyholders and creating an environment where our team feels supported and motivated.

The culture here is best described as exciting, results-driven, and balanced. We value independence, accountability, and high performance, while still protecting work-life balance. I focus on understanding what motivates each team member and use incentives, recognition, and clear expectations to help them reach their full potential personally and professionally.

Giving back is a priority for us. Each year, we donate over $12,000 to local schools and sports organizations in the Leander and Liberty Hill communities. We also believe work should be fun and rewarding, which is why we celebrate wins with team dinners, lunches, happy hours, contests, Half-Off Fridays, and milestone celebrations like birthdays and work anniversaries.

For our team, we offer meaningful bonuses, opportunities to earn half-day Fridays, extra time off around the holidays, professional coaching and training, and even a cruise trip when we qualify for Ambassador Club. We actively invest in professional development through coaching and ongoing training to help our team continue to grow.

The people who thrive here are highly motivated, eager to help others, and driven to maximize both their earning potential and personal growth. What excites me most about adding new team members is watching them step outside their comfort zone, build confidence, and achieve success. At the heart of it all, this is a family-focused agency where we believe loving what you do truly matters.

ROLE DESCRIPTION:
RYAN TORRES - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.