Client Solutions Specialist

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Qualifications
• Knowledge of self-funded health insurance products and how they work.
• Ability to think critically, analyze information, and resolve problems effectively.
• Strong attention to detail with the ability to perform accurately in a high-paced environment.
• Proficiency with Microsoft Excel, Access, Word, Outlook, and other business technology tools.
• Strong listening, written, and verbal communication skills.
• Ability to manage multiple priorities, organize work effectively, and meet established deadlines.
• Ability to work independently while contributing positively to a collaborative team environment.
• Plan-to-plan experience is preferred.

Education and Experience
• Associate degree in a business-related field or equivalent work experience preferred.
• Minimum of 3 to 5 years of experience in claims research, enrollment, customer service, or a related healthcare operations function.

 

Hybrid

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.