Remote Escalations & Resolution Specialist
HomeWorks Energy, Inc.
New York, NY
- Remote job
HomeWorks Energy, Inc. is seeking a Customer Resolution Specialist for a 100% remote, hourly position. You will handle complex escalations, act as primary contact for sensitive issues, and collaborate with cross-functional teams to resolve problems efficiently. Experience in high-volume call centers and Salesforce is preferred. The role emphasizes timely, empathetic communication with customers, detailed case tracking, and ongoing process improvement. #J-18808-Ljbffr HomeWorks Energy, Inc.
Vacancy posted 13 hours ago
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