Retail Supervisor, FT (Winchester)

Sunshine Ace Hardware Retail Store Supervisor

Our family-owned business has been providing career opportunities and adding economic value to our local economy since 1958. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay, great benefits, and a flexible, family-oriented environment to work in. Whether you are looking for part-time opportunities or a new career, Sunshine Ace Hardware is a great place to work.

Your Role

• Provides legendary customer service to every customer, every time by being helpful, knowledgeable and friendly
• Performs all basic functions of floor associate and frontend as needed while demonstrating the S.A.L.E.S. skills/behaviors
• Effectively oversees the sales floor and frontend to ensure customer / associate awareness at all times
• Maintains effective and efficient operations in the manager and/or assistant manager's absence to include associate/customer safety practices, injury and illness reporting, etc.
• Remains current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner
• Motivates and develops associates to meet goals/objectives
• Helps monitor and execute the store special order and online validation process
• Unloads incoming trucks, puts away merchandise, and maintains (clean, organize and stock)
• Understands the basic functions of inventory, receiving, and other back of house processes.
• Oversees all cash office tasks that include daily balancing of safe, daily cash deposits, and ordering money
• Assists in providing awareness and training for safety and security including theft, robbery and loss prevention
• Oversees the execution of daily dept. checklist to ensure we are maintaining clean, fronted, signed, and in stock conditions for our customers

About You

• Associate degree in business, business management or retail management or a closely related field and a minimum of 3 years of progressively responsible and related supervisory experience; OR, high school diploma or General Education Degree (GED) or equivalent combination of education and experience
• Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, strong organization skills, ability to multitask, talented director of internal and external guest relations, team builder, basic math skills, computer skills.
• Ability to build relationships with customers and team
• Ability to stand and walk for extended periods of time
• Must be able to bend and stoop, grasp products, reach, pull and push, and climb ladders frequently
• Must be able to frequently lift loads up to 40 lbs. unassisted and able to push and pull carts with products over 40 pounds with assistance
• Bilingual (Spanish) verbal and written communication skills strongly preferred but not required
• Attain and maintain forklift operator's certification if needed
• Must be able to have a flexible schedule and willing to shift with business needs. This includes a mixture of shifts from mornings, nights, and weekends to allow a full understanding of your business and work with all of your associates who may have a restrictive schedule.

Physical Demands

• Ability to stand and walk for extended periods of time
• Required to frequently sit, use hands to finger, handle or feel; and reach with hands and arms.
• Tasks involve the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling
• Requires the ability to reach, bend, balance, lift and transport various objects weighing up to 30 lbs repeatedly throughout the shift; at times, product weight may reach 50 lbs. Requires the ability to move heavy products with assistance or team lift

Eligible Employees Also Receive

• Quarterly Bonuses
• Paid Time Off
• Medical, Dental & Vision Insurance
• Disability, Critical Illness, Accident Insurance
• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)

Sunshine Ace Hardware is an alcohol and drug free workplace.

Sunshine Ace Hardware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sunshine Ace Hardware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.