Telephone Service Representative

Hiring Minnesota residents only, all others need not apply. FULL TIME & PART TIME WORK FROM HOME OPPORTUNITES AVAILABLE New Partners Teleservices is a Minnesota based call center that does non-profit and political fundraising for several clients across the country. This position is a permanent, work from home position for Minnesota area residents only. Responsibilities Place large amounts of outbound calls from our database Follow communication “scripts” while engaging donors Professional and courteous phone etiquette Skills Strong phone and verbal communication skills along with active listening Demonstrating skill in negotiation through listening and persuading Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Familiarity with CRM systems and practices is a plus Requirements: High Speed Internet (must be hard wired, no WI-FI or satellite) PC or Laptop with Windows 11 (Macs & Chromebooks are not supported) Minimum of 8GB RAM available Wired USB headset with built-in microphone Dedicated workspace free from distraction or outside noise Ability to speak in a normal conversational manner for 5-8 hours per day. Ability to sit at a computer terminal for 2-4 hours at a time. Ability to do light typing repetitively. New Partners Teleservices offers: Full-time and part-time day and afternoon shifts available Work 15, 20, 25, or 40 hours per week Paid training Paid breaks Paid time off 401k Health and dental insurance (full time employment only) Weekly attendance bonus - $1 for each hour worked Performance bonuses Increase of $.50/hour after 45 days of employment Compensation details: 13-13 Hourly Wage PIe929625f92a1-25448-39299696aa415a4b-8b21-40fc-a65c-70d2b25ca29a