Part-Time Customer Service Specialist - Traveling

Part-Time Customer Service Specialist - Traveling

This role requires travel. Hours: This part-time role offers flexible scheduling with shifts available MondayFriday between 9:00 a.m. and 5:00 p.m. and 2 - 3 Saturdays per month from 9:00 a.m.12:00 p.m. Part-time employees are typically scheduled up to 20 hours per week, with opportunities for additional hours based on availability and business needs.

Overview

As a part-time Traveling Customer Service Specialist, you will travel among nearby branch locations and be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You'll Do

Every day you will work face-to-face with clients in a branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. As mentioned this role includes working at multiple branches as needed, meeting a variety of customer and working with different retail branch teams. In this role, you will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.

What It Takes

To thrive in this role you must maintain confidentiality, listen closely to understand, identify opportunities to better serve the customer, and be willing and able to travel among nearby branch locations, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points

• Bilingual/Multilingual
• Customer Service experience
• Cash-handling experience

What We Can Offer You

• Education assistance program
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

This position will be located at: 430 Clifty Drive Madison, Indiana, 47250 United States

This role will travel to:

• Hanover - 10 Medical Plaza, Hanover, IN 47243
• Madison Downtown - 233 E. Main Street, Madison, IN 47250
• Madison Drive up - 401 E. Main Street, Madison, IN 47250

About Us

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.