Operations Manager

Position Title Operations Manager – Corporate Dining (NYC) Salary $75,000 – $80,000 per year Other Compensation Benefits Job Summary The Operations Manager is an exciting opportunity for an energetic, hands‑on manager. This leadership position is directly responsible for the successful high‑volume dining operation of a premier client corporate dining account in NYC. The Operations Manager ensures client and customer service/satisfaction with efficient, cost‑effective management that both meets and exceeds stated expectations. They are responsible for all foodservice‑related activities, including retail, cafeteria, catering, quality improvement, sanitation, infection control, and all client‑related activities. Key Responsibilities Manages salaried managers and hourly associates in the Food Service Department of a high‑volume corporate dining account Supports the overall operation Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time‑keeping, etc. Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation, and safety (meeting HACCP and OSHA guidelines) and portion control Other duties as assigned Preferred Qualifications B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred 3 – 5 years of hands operations management experience Experience with inventory and purchasing knowledge and control Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation Previous experience in a high‑volume operation required Strong supervisory, leadership, management, and coaching skills Strong communication skills, both written and verbal Ability to communicate on various levels, including management, client, customer, and associate levels Excellent financial, budgetary, accounting, and computational skills Proficient computer skills to include: various computer programs, Microsoft Office programs, e‑mail, and the Internet ServSafe® Certified Benefits Medical Dental Vision Life Insurance / AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Legal & Equal Opportunity Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Certain positions may require Florida Level 2 background screening. Details: Restaurant Associates maintains a drug‑free workplace. #J-18808-Ljbffr