Senior Systems Engineer

Senior Infrastructure Engineer IIISeeking a Senior Infrastructure Engineer III to provide hands-on support for enterprise infrastructure and data center environments. This role will manage, troubleshoot, maintain, and support physical, virtual, cloud, server, storage, backup, and enterprise systems.Key ResponsibilitiesAdminister Windows Server, Red Hat Linux, VMware, Microsoft 365, Exchange, and cloud environments.Support enterprise storage, backup, and disaster recovery systems.Perform system upgrades, migrations, patching, maintenance, and troubleshooting.Provide Tier 2/3 production support and resolve complex infrastructure incidents.Monitor system performance, capacity, availability, and resource utilization.Support hybrid Exchange environments and enterprise infrastructure tools.Work with ITSM processes including Incident, Problem, and Change Management.Develop and maintain technical documentation, standards, and knowledge articles.Coordinate with vendors and internal technical teams on escalated issues and projects.Participate in an on-call rotation as required.Required Qualifications7+ years of hands-on enterprise infrastructure experience.Experience with Windows Server, Red Hat Linux, VMware, Microsoft 365/O365, and cloud technologies.Experience with virtualization, storage, backup/disaster recovery, monitoring, and performance optimization.Experience supporting Tier 2/3 infrastructure issues in a large enterprise environment.Experience with ticket-based ITSM/service management systems.Strong troubleshooting, communication, and problem-solving skills.Preferred: Bachelor's degree in Computer Science, Information Technology, or related field; experience with NetApp, NetBackup, MECM/SCCM, Ansible, Oracle Exadata, or similar enterprise technologies.Additional: Valid driver's license required. CJIS certification is preferred or must be obtainable within 90 days.EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.