Communications Manager

Community Relations Coordinator

Shift: 20 hours a week. Hours to be discussed with Manager Flexibility to participate in after hours activities as needed

The Community Relations Coordinator will build and maintain structured, ongoing relationships with local community organizations, residents, and stakeholders to support ***'s continued operations in Minneapolis. The role is responsible for proactive engagement, issue identification, and coordinated follow‐up to reduce community escalation risk, support regulatory responsiveness, and preserve operational flexibility

Responsibilities Include:

• Serving as the primary contact for community organizations, neighborhood groups, and residents, including intake, coordination, and follow‐up on concerns.
• Coordinating community efforts with *** communications, legal and government affairs representatives to ensure consistent, timely and defensive messaging
• Working closely with plant management and consultants to develop appropriate messaging and responses to community concerns/questions, including documenting actions taken and closing the loop with stakeholders.
• Identifying organizations, causes, programs and/or events to support through grants, sponsorships and employee volunteers.
• Representing *on select community boards and committees.
• Representing at community events and association meetings.
• Managing structured engagement between concerned residents and internal operations representatives to ensure issues are addressed, tracked and resolved with clear accountability and follow-up
• Tracking, measuring, and reporting on community engagement activities and outcomes, including responsiveness, resolution timelines, and effectiveness of mitigation efforts.

Position Specifications:

Bachelor's degree or relevant experience.

· 3-5 years of experience in community relations, communications or nonprofit engagement, public affairs, or related roles involving issue management.

· Strong self-starter and ability to exercise sound judgment in sensitive or high‐visibility situations.

· Excellent verbal and written communication and presentation skills.

· Ability to manage budgets and prioritize resources based on risk and impact.

· Familiarity with social media, nonprofit management and neighborhood association structure preferred.

· Due to timing of community events, working some nights and weekends is required.

· Ability to work effectively in environments involving regulatory oversight, public scrutiny, or complex stakeholder interests.