Senior Director, North America Benefits

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic Senior Director, North America Benefits to join our Global Total Rewards team. In this role, you’ll have the opportunity to shape and elevate our total rewards landscape by designing sustainable, high-impact benefit strategies across the US, Canada, and Puerto Rico. You will partner directly with senior executive leadership to balance fiscal responsibility with competitive programs that safeguard and support our workforce. Here, your financial acumen and regulatory expertise will drive operational excellence while ensuring our people remain empowered and supported.

What You’ll Do

• Drive Regional Benefit Strategy: Design, implement, and administer cost-effective health, welfare, retirement, and leave programs across North America.
• Champion Financial Stewardship: Manage the multi-region operational budget, utilizing financial modeling and market benchmarking to ensure long-term fiscal sustainability.
• Ensure Governance & Regulatory Compliance: Oversee ERISA, ACA, HIPAA, and regional statutory requirements, partnering with Legal, Tax, and Payroll to audit filings and mitigate risk.
• Optimize Vendor Partnerships: Oversee strategic carrier and vendor relationships to control claim costs, optimize service delivery, and maximize total rewards value.
• Lead & Empower Remote Teams: Provide direct leadership and coaching to a team of benefits professionals, translating corporate priorities into actionable operational goals.

What You’ll Bring

• 10+ years of progressive benefits leadership experience managing complex multi-country portfolios across the US, Canada, and Puerto Rico.
• Deep working knowledge of statutory benefits, tax rules, ERISA, ACA, HIPAA, and regional governance.
• Proven financial acumen with expertise in managing multi-million-dollar budgets and constructing scalable, financially sustainable plan designs.
• Commanding executive presence with the ability to translate complex compliance and financial data into clear, direct decision frameworks for senior leadership.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io.

See the Supplement to learn more about Equal Employment Opportunity.