Hotel Night Auditor

Are you a hospitality professional who thrives in the evening hours and enjoys leading by example? The Crowne Plaza Knoxville, a proud 2024 IHG Torchbearer Award Winner, is seeking a Front Desk Manager on Duty to join our team for evening and split-shift coverage, including Night Audit responsibilities. Schedule: • Evening shifts (typically 3 PM – 11 PM) • Split coverage, including overnight (11 PM – 7 AM) night audit shifts • Flexibility is a must Why Join Us? • Be part of an award-winning hotel team recognized for top-tier service • Benefits, paid time off, hotel discounts, and free employee meals! • A supportive team environment where your contributions matter If you’re a dependable and guest-focused professional ready to lead during the quieter, yet crucial, hours — we want to hear from you! Apply today and bring your hospitality skills to the next level at Crowne Plaza Knoxville! Responsibilities: • Act as the manager on duty during the evening and night hours • Ensure smooth and efficient front desk operations • Handle guest concerns with professionalism and care • Perform Night Audit procedures, including daily closing and reconciliation • Support, guide, and assist front desk team members • Ensure hotel safety and guest satisfaction during overnight hours Qualifications: • Previous front desk or night audit experience (hotel experience preferred) • Strong leadership and decision-making skills • Excellent communication and guest service abilities • Reliable, organized, and able to work independently • Familiarity with Opera or other hotel management systems is a plus Compensation: $19.50 - $22 hourly

• Act as the manager on duty during the evening and night hours • Ensure smooth and efficient front desk operations • Handle guest concerns with professionalism and care • Perform Night Audit procedures, including daily closing and reconciliation • Support, guide, and assist front desk team members • Ensure hotel safety and guest satisfaction during overnight hours