Veterinary Receptionist

Job Description

Job Description

Country View Veterinary Clinic is seeking a Client Service Representative to join our team here and split time at Beaumont Animal Clinic in Urbana!! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10s, Monday-Saturday (Saturday on rotation).

Full-time benefits and compensation**:

• Compensation: $16-$18 per hour, for each our worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is a plus!
• Proficiency in the following skills:
  • Passionate about client relations
  • Self-starter and organized
  • Attentive to details on patient and client records
  • Clear and concise communication
  • Computer, phone and email experience

At Country View Veterinary Clinic in Champaign, Illinois, our dedicated team is committed to providing top-quality care for pets while fostering strong relationships with their owners. With a focus on compassion, expertise, and personalized service, we strive to ensure the health and happiness of every furry family member that walks through our doors. From routine wellness exams to advanced medical treatments, our clinic offers comprehensive veterinary services in a welcoming and supportive environment.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.