CUSTOMS COMPLIANCE SPECIALIST

Customs Compliance Specialist

Charlotte - Charlotte, NC 28208

Overview

Position Type Full Time Education Level 4 Year Degree Travel Percentage None Category Manufacturing

Description

The Import-Export Specialist is responsible for managing and overseeing international shipments and customs compliance to ensure timely and cost-effective import and export operations. Will be a key liaison among internal teams, custom brokers, customers, Japan, and other stakeholders to streamline import/export clearance. This role involves coordinating with freight forwarders, ensuring documentation accuracy, and adhering to global trade regulations for all MMUSA divisions.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Supervise daily import and export operations including shipment planning, tracking, and delivery.
• Use trade compliance experience to review import entries for accuracy of classification, valuation, country of origin, and free trade agreements.
• Ensure compliance with international trade laws, regulations, and customs requirements.
• Review trade documentation and data to identify compliance risks, develop appropriate controls, mitigate emerging tariffs, and ensure integrity of the classification database.
• Oversee the day-to-day administrative duties of the import/export process: including preparation and accuracy of all required shipping and customs documentation (e.g., invoices, packing lists, certificates of origin, bills of lading).
• Liaise with customs brokers, freight forwarders, and logistics providers to ensure timely clearance and delivery of goods.
• Collaborate with Division GMs to understand business needs and streamline freight companies/brokers to leverage better rates.
• Consolidate broker companies to benefit overall freight costs for MMUSA.
• Coordinate with internal departments (procurement, sales, warehouse, finance) to ensure smooth international transactions.
• Monitor and manage import/export costs, tariffs, and duties to optimize costs.
• Maintain records and audit trails for all international transactions.
• Stay updated on changes in customs regulations, trade agreements, and global logistics trends.
• Identify and resolve any issues related to shipping delays, damages, or regulatory non-compliance.

Qualifications

Education and/or experience

· Bachelor's degree in supply chain management, International Business, Logistics, or related field.

· 3–5 years of experience in import/export operations, international trade or logistics with multinational companies.

· Strong knowledge of Incoterms, customs regulations, and import/export documentation.

· Experience with ERP systems (e.g., SAP, Oracle, or similar), trade compliance and shipping software.

· Strong experience in classifying goods according to the HTS (Harmonized Tariff Schedule)

Other skills and abilities

· Attention to Detail: Strong ability to review and manage large volumes of documentation with a high level of accuracy.

· Analytical Thinking: Ability to assess shipping costs, tariffs, and logistics options to make cost-effective decisions.

· Time Management: Capable of prioritizing multiple tasks and managing tight deadlines in a fast-paced environment.

· Problem-Solving: Proactive in identifying supply chain disruptions or regulatory issues and implementing effective solutions.

· Negotiation Skills: Confident in negotiating rates and contracts with freight forwarders, customs brokers, and carriers.

· Multitasking: Able to handle multiple shipments and projects simultaneously while maintaining quality and compliance.

· Technical Proficiency: Proficient in Microsoft Office Suite (especially Excel), and experienced with ERP and logistics management systems.

· Interpersonal Skills: Strong verbal and written communication skills for interaction with international partners, vendors, and internal teams.

· Adaptability: Comfortable working in a dynamic environment with changing regulations, markets, and shipping routes.

· Cultural Awareness: Understanding of international business practices and ability to work with diverse global teams.

· Confidentiality: Maintains strict confidentiality regarding pricing, sourcing, and sensitive shipment information.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities