Market Manager

Job Summary To comply with Lowe's company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper market conditions. Responsible for maintaining standards according to the market standard operating procedures. Maximizes store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with Lowe's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision. Job Duties Order and maintain inventory control to ensure freshness, product quality and turnover for maximum sales. Review financial and operating results to determine where the meat department stands relative to budgeted sales, expenses, and payroll. Make effective and objective decisions regarding operational choices in work procedures. Oversee inventory of the meat department, new product purchases, scheduling and other situations where multiple factors must be considered and weighed to maximize operating results. Control level of damaged and spoiled/out-of-date products and ensure proper disposition of same according to company policy. Ensure that all teammates are courteous to customers and that requests and complaints are handled promptly and courteously. Assess staffing needs; interview and hire market teammates and ensure market teammates are able to identify and hire qualified candidates to meet the staffing needs; coordinate with the store manager/market director. Terminate poor performing teammates when required. Check and verify that meat received meets listing on vendor invoices, items are delivered, and product is in good condition, correctly weighed and dated. Communicate and coordinate with the Store Manager to provide feedback from the store. Follow approved procedures for receiving product, pricing, marking and restocking cases to ensure quality protection, accuracy and product rotation. Implement and follow department merchandising plan. Responsible for training department teammates. Interface with manufacturers and sales representatives; evaluate vendor promotions in accordance with company policy to select and purchase products that provide savings benefits with a goal of increasing sales, inventory turnover and customer traffic in the store. Conduct department walks in accordance with Management Awareness and ensure Assistant Managers are trained to conduct those walks. Delegate duties efficiently and effectively to achieve maximum performance of teammates, including proper follow‑up to assure satisfactory performance. Maintain signs, pricing, refrigerated cases and display shelves by implementing scheduled inspections of those areas. Inform, train and motivate department teammates and implement disciplinary actions when required to correct behavior that violates policy or adversely affects department performance. Ensure department compliance with company policies, programs, procedures and guidelines; complete weekly S.O.P. checklists. Keep work area maintained appropriately to ensure a safe work environment for teammates and customers. Perform other duties as required. Unload trucks, break down loads and stock product. Work with department teammates to identify root causes of issues and inefficiencies. Interact constantly with teammates to ensure they understand Lowe's expectations. Interact constantly with customers. Maintain all Management Awareness policies and goals in the meat department at all times. Adhere to company compliance of all policies, programs, procedures and guidelines. Training and Experience High School Diploma or equivalent required. College background preferred. 5 years experience in the meat department operations. Completion of a management training program or equivalent combination of education and experience. Knowledge, Abilities and Skills Knowledge of various cuts and types of meat products and recommended uses or cooking methods. Knowledge and ability to operate meat department equipment. Ability to read and write English. Good customer relations skills. Ability to calculate gross margins and retail prices. Ability to manage effectively. Must be able to follow directions from Management. Licenses, Registration and Certification None. Working Conditions Constant exposure to refrigerated cutting rooms and storage areas. Constant exposure to high humidity. Occasional exposure to frozen food storage with temperatures as low as 20 degrees below zero. Works on wet or slippery surfaces. Noise level normally moderate; can be extreme when power tools or other equipment are in use. Subject to hazards when operating meat cutting equipment. Subject to communicable disease. Physical Requirements Heavy work – exerting 50–100 pounds of force occasionally, 25–50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, and feel. Must be able to read small letters and dates on meat items. Subject to psychological stress. #J-18808-Ljbffr