Front Desk & Order Processing Assistance

Full-time

RiverCity Industries

Job Description

We are a metal fabricating job shop that is looking for a qualified individual for what is our Front Desk Role. This covers shared receptionist duties, assisting Shipping & Receiving department with documentation and shipment coordination, and clerical duties regarding incoming and outgoing shipments. The role is full time employment Monday through Friday from 8am to 5pm.

Responsibilities Listed Below

-Receptionist duties, these duties are shared between our two front office individuals, with one being this role. Typical for general phone questions:

Speak to a specific Project Manager or other Mgmt Individual.
New customer with technical questions (transfer to available Project Manager).
Update on order status (transfer to responsible Project Manager or solicit the answer from the PM for the customer and relay).
Confirm pickup or shipping appointments and/or locations.

-Order Processing Assisting consists of the following tasks:

Data entry onto shipping documentation provided by other individuals in the process. Typically entered on customer specific templates in Word or Excel.
Shipping, responsible for creation of packing slips and bill of lading's for outgoing shipments via our own internal trucks, LTL carriers, FedEx/UPS shipments, and other freight forwarding companies. As well as load tags identifying the shipments.
Ensuring LTL shipments or any customer pickups have proper documentation signed for by the carriers.

Company Description

Sheetmetal and light structural shape job shop which has been in business for over 20 years.

Company Description

Sheetmetal and light structural shape job shop which has been in business for over 20 years.

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Vacancy posted 7 hours ago

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