Computer Support Specialist

Computer Support SpecialistThe Computer Support Specialist is an entry-level technician who provides front-line support for campus technology. This position supports students and staff in the library, Technology Assistance Center, and computer labs by troubleshooting issues related to hardware, software, printing, and network access. Responsibilities include maintaining computer labs, assisting with upgrades, and resolving common tech problems.•Strong troubleshooting skills for diagnosing and resolving hardware, software, and basic network issues.•Excellent communication skills with the ability to explain technical issues clearly to non-technical users.•Demonstrated experience in a front-line customer support or help desk environment.•Familiarity with Windows and macOS operating systems, common productivity software, and printing.•Ability to work independently and as part of a team in a fast-paced, service-oriented environment.Experience installing and supporting Windows and Mac computers in a lab environment.Include resume with cover letterHours Per Week: 40Months per Year: 12Normal Work Schedule: Monday - Friday 8-5 with occasional evenings and weekendsSalary: $45,739 - $50,000 (Commensurate with experience and qualifications)Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.